2/10 (非常に不満)
Kelly
カップルで旅行
2026 年 2 月 20 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I’ve never felt so deceived by a so called Hotel on this site!! When I found out that this was once a Motel, I was not surprised and it should NEVER be claim to be Luxury Inn & Suites!! It is the farthest thing from Luxury. We were supposed to have a Lake View. The only view of the lake was a back 4x6 window high up near the closet outside the bathroom. It said jetted tub, which yes my mistake, in thinking it would be like a Jacuzzi that my finance & I could enjoy together. Instead it was a small tub/shower in the bathroom that I myself would only be able to sit in. The fireplace would not turn on. We called front desk & were told the room temperature was probably too high so fireplace will not turn on. We had to air on to lower temperature just to enjoy a fire on what should have been a Romantic Valentines & birthday celebration. Fireplace finally turned on but only for an hour because then the room temperature got too high again which was only 74 degrees. They say they have a gym which appears to be a renovated garage but there were stacks of drywall in the middle of the area to workout. Morning came & we hoped to enjoy a cup of coffee outside on the deck but unfortunately another guest was out on deck with the lake view smoking which was an awful smell. After leaving I noticed I may have left an expensive jacket behind. Since we were already more than 30min away, we called to check if the jacket was there before we turned around to get it. They wouldn’t look. We had go bac
Kelly
2026 年 2 月に 1 泊滞在
