We were sent the Key Code to the door. We arrived at night, on a COLD NIGHT. The code did not work. Called the Help line, and received a TOTALLY different code. We finally got into the condo. The view is great. The next night we cooked dinner then watched a movie in the dark, then we went into the kitchen to find TONS OF BUGS crawling everywhere. AFter that we had to leave the lights on. We bought bleach and Roach hotels. It slowed them down, but we found them daily. We asked other residents; and they said that they had no bug problems. Our family did the best to keep cleaning.
Shannon
2025 年 2 月に 8 泊滞在
8/10 (良い)
Gary
家族旅行, グループ旅行
2025 年 1 月 10 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
Our condo was clean and ready for us. It did lack some basic things like enough silverware, no potholders, and common items.
Gary
2025 年 1 月に 6 泊滞在
6/10 (普通)
宿泊されたお客様
2024 年 10 月 23 日
良かった点 : 清潔度
Nice Property, Room not so great.
The condo we had is looking pretty worn out. Bathroom plumbing fixtures were on the verge of being broken, couldn't run bath, sink was sketchy, missing stoppers in drain etc.
Ceiling popcorn was flaking off multiple areas. Mold in the shower ceiling. Blinds on the windows were mostly broken or missing sections. Ocean View was, sort of. It is RIGHT on the pool, so it's noisy and to see the ocean you have to look off to the right or left pretty far as there is a huge sand dune in the way.
The parking enforcement is VERY aggressive. Pool was cold, didn't feel heated.
Water pools by the back door if even a little rain and stays for days.
Bring your own bedding. That may have been the most uncomfortable, scratchy bedding ever.
We had to go buy Freebreeze to douse the couch and room, very musty as if it has been wet. Anything we had on the couch, like a blanket or jacket, smelled bad even after we got home. Furnace/AC filter was VERY dirty.
Wall mounted TV was just slapped up and not level. There was an extra TV in the closet for some reason.
WiFi was SLOW and inconstant.
The resort itself seemed nice and other rooms may have been better, but this one is not.
宿泊されたお客様
2024 年 10 月に 6 泊滞在
8/10 (良い)
Pedro Rodriguez
小さなお子様連れの家族旅行
2024 年 8 月 1 日
良かった点 : 清潔度
For some reason we couldn't get any of the tvs in any of the bedrooms to work. They need to update their tvs
Pedro Rodriguez
2024 年 7 月に 2 泊滞在
8/10 (良い)
Daphne
2024 年 7 月 20 日
良かった点 : 施設のコンディションと設備
Great place!
Daphne
2024 年 7 月に 5 泊滞在
2/10 (非常に不満)
Ivan
家族旅行
2024 年 6 月 3 日
気になった点 : 清潔度、客室の快適度
Nightmare Stay
Property was rented to us without telling us that we would not have access through the back area where you can go to the beach or the pool because it was under construction. We called and they said they had let us know about it, but it wasn't true, the customer service was horrible, they said no refund and no new room. Other issues the shower had no cold water had to shower with hot water, the drain didn't work. We Had to take a shower on 4" of water on the tub. Refrigerator was not working properly. We called they said we'll send someone next day early in the morning, nobody showed up, we lost all our goodies, ice cream and all that good stuff.
we left a day earlier cause workers were hammering our windows and could not sleep. Overall the place sucked. I will never stay there again.