2/10 (非常に不満)
DRB A.
2025 年 7 月 18 日
The resort is wonderful. But this condo was awful!! Roaches everywhere. The dishwasher did not work! The day we checked in I received a text that the upstairs air conditioner was not working and someone would be coming the next morning to fix it. They finally showed up to fix it 2 days later. We had maintenance there until midnight the first night working on the toilet in the bathroom that would not flush and the sewer smell was so bad we had to stay out on the balcony with our young children. The hot water in the shower does not work nor does it work at the kitchen sink. Non of the plug ins in the living room will hold a phone charger in them without them falling out on the floor and that’s if the plugs work at all, there were several in the living room that did not even work. We also spoke to several other guests during our stay that were complaining of having some of the same issues! I have requested a refund but probably won’t get that either as every person that has contacted me about our problems has been someone different.
DRB A.
2025 年 7 月に 4 泊滞在