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"The outdoor pool and jacuzzi were disgusting. The jacuzzi was covered in algae and had what appeared to be a piece of poop at the bottom of it while the pool also had algae and bugs floating around. When I went to scoop out the bugs I discovered there was a roach in the pool. I complained to the front desk and asked to speak to the manager. Despite being on site the manager Rachael refused to come speak with me. The front desk left her messages and emailed her, I emailed her and every-time I went to the desk to ask to speak with her in person, they told me she would get back with me. I even complained to corporate and have yet to hear back from her. I will never stay here or at a Hyatt again."

"Close to Convention Center "

"Rooms were clean, staff was very helpful. Breakfast buffet was pretty standard."

"Breakfast was good! Pretty clean."

"Our shower faucet came off the wall with no maintenance on hand to fix it. The water would not stop running. I would not call this hotel renovated. AC was obscenely loud. Staff was terrible at providing a resolution and hung up on me saying they gave me a complimentary upgrade by moving my room at midnight even though I didn’t want to pack everything up and switch. Would not recommend."

"Upon checking in after an 11 hour drive we were told our reservation had been canceled and the hotel was over booked. We were given no notice that our booking was cancelled, and hotels.com is still treating it like a booked trip. Extremely disappointing."

"Absolutely amazing in every way - did not want to leave !!!"

"The room was clean and comfortable. Staff were very friendly and helpful locating area attractions. "

"Super cool hotel with affordable prices. Would stay here again when in SLC"