South Haven Vacations from ￥237,558

I liked the hotel room's kitchen and it is very nice, however VERY small. The pool/amenities are also very nice. One major challenge was there was a last minute change to the location of our reservation from old town to fulton market. They did communicate the change and provided a discount, however, this occurred the day before our trip. The check-in process was also very disorganized and confusing. Information easily accessible in the reservation was not used, requiring extra check-in time. They told us a crib was available, and later found only a pack and play. I requested bedding for the pull out 4 times before someone brought them. Overall, management needs to improve their operations.

It's a beautiful and comfortable hotel.

Very nice amenities and food. We would come back to this property

Everything was great and the house drive was extremely good

The reason I did not give a five star review is that I was led to believe by Expedia that I was booking a five star hotel. This is basically a very nice apartment building that is 80 percent residential and 20 percent hotel. Not the cool Chicago hotel experience I was expecting. Very nice staff and very clean efficiency apartment.