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「The hotel was simply great.」

「We stayed here a year ago, and when we decided to drive out to the Hamptons, this was our no-brainer choice. It's not a luxury resort, but you're not gonna pay luxury prices. The "room" is truly a suite, with a large living room, which includes a kitchenette -- and a full size refrigerator, not the typical mini. The room is clean, modern and quiet. (we prefer the upper level). Our only negative is that it's really at the very start of what most people consider The Hamptons, so it's a drive --...

「The staff were lovely and the room was great. The location was quiet which was wonderful. The bed was great.」

「The property was beautiful, the rooms were nice and clean. The problem was with the TV. It stopped working and even though I was told they have 24/7 service to fix it, after 13 hours waiting, nobody came to fix it. Also, tried calling the front desk from outside the hotel and no one answered. Tried multiple times from my room and no one answered. You can't claim to be a 4 star hotel and provide no service to your guests. 」