The Downtown Hotel
2.5 star property

Hotel connected to a shopping center in Soufriere with free parking

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June 2024

The Downtown Hotel

Photo gallery for The Downtown Hotel

Sea/Piton View | In-room safe, individually furnished, desk, soundproofing
Front of property
Sea/Piton View | In-room safe, individually furnished, desk, soundproofing
Deluxe Room, City View | In-room safe, individually furnished, desk, soundproofing
Mountain view

Overview of The Downtown Hotel

Reviews
6.6

Popular amenities

  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
00000, Soufriere, Bridge And Frederick Street
  • Popular LocationSulphur Springs6 min drive
  • Popular LocationGros Piton13 min drive
  • Popular LocationAnse Chastanet Beach28 min drive
  • AirportVieux Fort (UVF-Hewanorra Intl.)56 min drive
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Room options

Family Suite

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Shower/tub combination
  • City view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Deluxe Room, City View

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Shower/tub combination
  • City view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Royal Suite

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Shower/tub combination
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Suite (Soufriere)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Shower/tub combination
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

Sea/Piton View

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Shower/tub combination
  • Sea view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Similar properties

About the neighborhood

Soufriere

Located in Soufriere, The Downtown Hotel is connected to a shopping center. While the natural beauty of Anse Chastanet Beach and Gros Piton can be enjoyed by anyone, those looking for an activity can check out Marigot Bay. Soufriere Estate Diamond Botanical Gardens and Diamond Falls are also worth visiting.

What's nearby

  • Sulphur Springs - 6 min drive
  • Petit Piton - 6 min drive
  • Jalousie Beach - 9 min drive
  • Gros Piton - 13 min drive
  • Anse Chastanet Beach - 28 min drive

Getting around

  • Hewanorra Intl. Airport (UVF) - 56 min drive

Restaurants

  • Fedo's - 14 min walk
  • Waterfront De Belle View Restaurant and Bar - 1 min walk
  • The Old Mill Restaurant - 5 min walk
  • The Beacon Restaurant - 4 min drive
  • Jalousie Grille - 9 min drive

About this property

The Downtown Hotel

Hotel connected to a shopping center
You can look forward to a terrace, a hair salon, and dry cleaning/laundry services at The Downtown Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also find perks like:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and smoke-free premises
  • Tour/ticket assistance, concierge services, and ATM/banking services
  • Guest reviews give good marks for the overall condition
Room features
All guestrooms are individually furnished, and include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with cable channels
  • Furnished balconies or patios, microwaves, and electric kettles

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.00 per person, per night for adults; USD 1.50 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 40 per person (roundtrip)
  • Airport shuttle fee per child: USD 40 (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Downtown Hotel Soufriere
Downtown Soufriere
Downtown Hotel Soufrière
The Downtown Hotel St. Lucia/Soufriere
The Downtown Hotel Hotel
The Downtown Hotel Soufriere
The Downtown Hotel Hotel Soufriere

Frequently asked questions

Is The Downtown Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Downtown Hotel?

Self parking is free at this property.

What time is check-in at The Downtown Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Downtown Hotel?

Check-out is at noon.

Does The Downtown Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per person applies.

Where is The Downtown Hotel located?

Situated near the beach, this hotel is steps from Windward Islands, Church of the Assumption, and Zaka Art Cafe. Pitons Management Area and Aqua Dulce Trail are also within 1 mi (2 km).

The Downtown Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 17 out of 155 reviews" "
Rating 8 - Good. 53 out of 155 reviews" "
Rating 6 - Okay. 48 out of 155 reviews" "
Rating 4 - Poor. 19 out of 155 reviews" "
Rating 2 - Terrible. 18 out of 155 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

5.0/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Brillana

Stayed 4 nights in Dec 2023

2/10 Terrible

Kevin

Stayed 1 night in Dec 2023

4/10 Poor

Chaniel

Disliked: Staff & service, property conditions & facilities
This property did not hold up to it photos or reviews as well as the the commodity that it says it offer there was no free microwave, the refrigerator was dirty also the shower the shower plastic was very dirty. This stay was very disappointing.
Stayed 4 nights in Oct 2023

2/10 Terrible

Nicoleta

Disliked: Cleanliness, staff & service, room comfort
Terrible stay
The bed so dirty and noisy looks like was picked from a dumster or something
TV didn't work
Very old furniture
The phone not working...just to show there is a phone. I hope the kettle worked,  I never tried.
Stayed 1 night in Apr 2023

8/10 Good

Fleur

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
good budget location downtown close to the water taxi pier to the beaches. Room was airy and comfortable with good working AC but fridge and bedside lamp did not work. Parking is difficult in the street.
Stayed 1 night in Apr 2023

6/10 Okay

William

Liked: Staff & service
Water view phenomenal. Brief hours at front desk. Street parking only. Bring toiletries.
Stayed 4 nights in Mar 2023

2/10 Terrible

Sarah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awful. The reviews online are likely from people who live in the area. The hotel does not have parking and the village has almost no parking available. Once we found parking, we got mugged walking 1 block from the car to the hotel. The bathroom has no light, was dingy/unclean and even the hotel room had a broken AC and coffee spills on the floor that were not cleaned up. Do not stay at this place. Waste of money.
Stayed 3 nights in Feb 2023

8/10 Good

Nigel

Stayed 2 nights in Feb 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Large, clean but slightly tired rooms. Convenient location for all attractions in the south of the island.
Stayed 7 nights in Feb 2023

10/10 Excellent

Fey

Liked: Cleanliness, staff & service, property conditions & facilities
The Downtown Hotel is at a convenient location. The beach is a five minute walk. Restaurants and shops are within walking distance. Bring your own shampoo and hair conditioner. Also, the hotel rooms only have Type G outlets.
Stayed 3 nights in Mar 2020