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"Stunning hotel in the heart of Karlovy Vary. The staff were professional, welcoming, and attentive throughout the stay. The room and amenities were of the highest standard, offering both comfort and luxury. One highlight I’d highly recommend is visiting the Becher Bar—don’t miss their unique in-house cocktails, which were truly exceptional."

"Amazing breakfast, the staff were really kind, a lovely room with everything u could need"

"The heaters didn’t work. They would fix them and then the next day, they didn’t work. They don’t have covers/blankets either, just small twin size covers like a twin mattress pad. The restaurant was the best part and so was the location!"

"Great spa and great breakfast "

"Absolutely great staff on reception. Forget cards and IDs in my room and they send it free of charge next day."

"Bed was clean breakfast was not good "

"The staff was wonderful, efficient and pleasant. The property is a 19th luxury building, fully modernized while retaining its charm. Very clean, excellent breakfast, quite near the center of town with the collonades for taking the waters [the hotel had excellent spa facitliies]"

"Good breakfast with a decent selection. The hotel is clean, rooms are renovated. The bathroom is a bit outdated but well maintained and clean."

"Room fine. "