We are a family of 8 ranging from 14 to 77 years old. This apartment was great for us as we had plenty of space. Our check-in process was a problem only because some roads were closed due to it being Dec. 26 which was a festival in Sorrento. Saying that, it was worked out and we were able to do a self-checkin and then Giusy came by later when roads were open to make sure all was fine. After Giusy left, we did discover we had no hot water. We called her and she told us what to try. Unfortunately, that did not work, but she had someone come over first thing in the morning and they were able to fix it. We appreciated her timely help in getting it fixed. We loved the location, close to the center of historical Sorrento, close to a grocery store and to many restaurants. The only negative is that there was a lot of street noise in the one bedroom, however, there are many more positives about this apartment so I would not hesitate to book it again. Amore Rentals also helped us arrange a private chef and a farm experience. Both were great and we highly recommend doing them.