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Hotel El Portal Sololateco

2.5 star property
Start your day with a freshly cooked breakfast, explore with help from knowledgeable staff, and enjoy convenient parking and attentive service.

Choose dates to view prices

Hotel El Portal Sololateco offers a peaceful retreat where guests enjoy made-to-order breakfasts before venturing to nearby attractions with tour assistance. The property provides in-room WiFi, convenient parking, and the security of round-the-clock front desk service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Single Room, 1 Double Bed, Non Smoking

Classic Single Room, 1 Double Bed, Non Smoking | Free WiFi, bed sheets

Classic Single Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Multiple Beds, Non Smoking

Comfort Double Room, Multiple Beds, Non Smoking | Free WiFi, bed sheets

Comfort Double Room, Multiple Beds, Non Smoking

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Triple Room, Multiple Beds, Non Smoking

Classic Triple Room, Multiple Beds, Non Smoking | Free WiFi, bed sheets

Classic Triple Room, Multiple Beds, Non Smoking

  • 18 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Classic Quadruple Room, Multiple Beds, Non Smoking

Classic Quadruple Room, Multiple Beds, Non Smoking | Free WiFi, bed sheets

Classic Quadruple Room, Multiple Beds, Non Smoking

  • 19 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds
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About the neighborhood

Sololá is home to Hotel El Portal Sololateco. The area's natural beauty can be seen at Lake Atitlán and Tzantizotz Nature Reserve, while La Galeria and Pintando Santa Catarina Palopó are cultural highlights. Casa Cakchiquel Arts Center and La Voz Coffee Cooperative are also worth visiting. Visit our Sololá travel guide
Map
502, Solola, Sololá, 8a Calle, 5-42, Zone 1

What's nearby

  • Lake Atitlán
    Lake Atitlán
    14 min drive - 7.1 km
  • Azul Maya Archaeological Museum
    Azul Maya Archaeological Museum
    17 min drive - 8.1 km
  • Panajachel Municipal Market
    Panajachel Municipal Market
    19 min drive - 9.2 km
  • San Jorge Lookout
    10 min drive - 4.6 km
  • Casa Cakchiquel Arts Center
    18 min drive - 8.5 km

Getting around

  • Quetzaltenango (AAZ-Los Altos)
    91 min drive

Restaurants

  • El Roof
    8 min drive
  • Cafe Sabor Cruceño
    22 min drive
  • 7 Caldos
    8 min drive
  • Holy Tortillas
    24 min drive
  • Parrillada Santander
    8 min drive

About this property

Hotel El Portal Sololateco

Hotel near Lake Atitlán
Hotel El Portal Sololateco provides a restaurant and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a porter/bellhop, and tour/ticket assistance
  • Meeting rooms, smoke-free premises, and luggage storage
Room features
All guestrooms at Hotel El Portal Sololateco include comforts such as 24-hour room service, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite self parking (max 3 spaces per unit)
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 4 for adults and USD 4 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4 for adults and USD 4 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

El Portal Sololateco
El Portal Sololateco Solola
Hotel El Portal Sololateco Hotel
Hotel El Portal Sololateco Sololá
Hotel El Portal Sololateco Hotel Sololá

Frequently asked questions

Is Hotel El Portal Sololateco pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel El Portal Sololateco?

Check-in start time: 1:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel El Portal Sololateco?

Check-out is at 12:30 PM.

Where is Hotel El Portal Sololateco located?

Situated in Sololá, this hotel is 2.4 mi (3.9 km) from San Jorge Lookout and within 6 mi (10 km) of Lake Atitlán and Azul Maya Archaeological Museum. Tzantizotz Nature Reserve and Church of Saint Francis are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel El Portal Sololateco Reviews

8.4

Very Good

8.0

Cleanliness

5.6

Amenities

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 6 out of 9 reviews
Rating 8 - Good. 0 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

Reviews

Verified

10/10 Excellent

Mynor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice And Clean Place To Stay
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a modest hotel in the historic center of Solola. Only two parking spaces on premises, more adjacent. Reception/manager Josue is a wealth of info on the area, very friendly and obliging. Most rooms on upper floors, no elevator. Small common area with hot/cold water, tea and coffee. Coffee shop next door. Excellent cakes 1/2 block to the right on main avenue.
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Edwin E

Disliked: Cleanliness, staff & service, amenities
Notice mildew on bathroom walls ceiling shower curtain.
Stayed 1 night in Feb 2024
Verified

4/10 Poor

D.

Disliked: Cleanliness, amenities, property conditions & facilities
Directions on website and GPS take you to the wrong address. We had to call for directions. Check-in and check-out was fairly smooth and the hotel was mostly clean. The hostess had only prepared one room for our party of 8 instead of the two I had reserved. She quickly set us up in 2 rooms, one with 4 beds and one with 5. The room with 5 was not originally reserved and that is where my family stayed. I could tell that the bedsheets were not changed after the previous visitors.My daughter found American coins in her sheets and I found a bobby pin in mine. My daughter also had blood stains on her bed. There was no towels, no soap and no toilet paper in the room when we arrived. When I asked, she only gave us 4 towels for the 5 of us and a roll of paper. No soap. Beds were comfortable the water was hot and the hostess was nice but it was way overpriced for what you get.
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Judith

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Basic simple clean room. Only one towel for two people. Parking was inconvenient - in a line of three, so that the cars at the front had to move for the ones at the back. Wifi was good.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two thumbs up

Beautiful hotel with the best view in town (from the roof) steeps away from Centro. Speedy check in considering I booked this room less than an hour before arriving. Complimentary coffee/water Adorable , friendly, beyond helpful staff for non or poorly speaking Spanish guests
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recommend

Small hotel, very friendly. Photos are accurate. Clean, small, basic rooms.
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Fatima

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jhank

Stayed 3 nights in Apr 2024