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"The staff at the Mai Tai Express Hotel were very friendly and accommodating. They quickly called taxis for us when needed, and had a luggage storage room. The room is not large, but is adequate in size with a generous bathroom and nice shower. There was a room safe, electric teapot and refrigerator. The breakfast was expensive for what it is, and there are many close by options for less than the $32 a person. The bed was VERY comfortable and the room was very quiet. The location was excellent being in walking distance of the cruise terminal, shopping mall, and good restaurants and coffee shops. We stayed there before and after our cruise, and would stay there again."

"The staff are very friendly & with their welcoming smile"

"This place is amazing. They welcomed us and checked us in quickly. We had a garden view room across the street of their main property. We had the best of both worlds with a more foilage view from our back patio and a quick few steps across the street to the pool, beach among other amenities. Great servuce. Large room. Large bathroom. Dock right at the beach for water excursion pickup and drop off. Right near Matira beach (about 10 minute walk) and close to a few great restaurants and the Tiare market. We will definitely be back. "

"The staff were very kind and welcoming. They were able to answer any and all questions that we had to ask. They were very accommodating in all aspects. The breakfast bar was good, as well as their restaurant. We had an amazing time!"

"Good"

"We had no hot water in our room. However, the hotel went to great lengths to remedy the issue, including paying for multiple breakfasts and lunches. They also allowed us to use the changing rooms to shower where there was hot water. They were sold out so another room wasn’t an option. It was disappointing that the facilities weren’t fully functional, but the manager stepped up to remedy the issue. They showed that they cared and that’s what matters. "

"5 stars"

"Great"

"The staff were very courteous and welcoming. Client services was excellent. "