Snow Lake

The only down side was the beds were very hard and the hide a bed wasnt able to be slept on due to condition. Otherwise the property was very nice and clean. The kitchen had everything you would need and deck was wonderful to sit on while using the provided BBQ. Management was very friendly and check in was a breeze.

It would have been nice to let us know the pool was out of service

We enjoy the location.We Have stayed many times but oddly that is never acknowledged. The front desk staff varies greatly in personality and helpfulness. There was one young man, Sam, who didn’t check us in, but we saw with many clients and he was so friendly and helpful. The breakfast staff is always wonderful as are cleaning staff. We had a nice king room in the main building. There was no vanity kit in bathroom and the keurig didn’t work. Didn’t complain but did tell woman at checkout about the coffee maker as it should be replaced. Loved the pillows. Bed was ok but sagged in the middle. AC is good though slightly loud. Fridge is great to have. There was no concierge on a busy July weekend. we heard many Guests ask the front desk about the island and that to do. No one could help them … they need to staff islanders or people who know how to help tourists! I did give some people restaurant recommendations and scenic drives. I felt bad for the folks who got in their cars and drove with no idea what PEI has to offer. Not acceptable. We forgot to take DND sign off door second day so didn’t get cleaning. Was ok with us. But when I checked out, asked about the gift cert or $10 credit and woman said “you got a gift certificate”. Wow. No. We didn’t. We also ate at Murphy restaurants 3 times and would have used it. She had to “check with her colleague”. So insulting.It’s $10 and we spent over $1100 to stay there for 3 nights. It was not about the $.