Smithaven Mall

This place is no-frills without much of a lobby and no on-site restaurant, but it is really good quality for the price and a great location, walkable to Rockefeller, Times Square, Grand Central, Central Park, etc. We booked a suite and it was especially helpful to have a second bathroom for our family. Bobby was also incredibly helpful, he set up airport rides for us and had excellent customer service. Everyone that we came in contact with that worked there was very kind.

The rating takes into account the value price. I came here after the Moxie hotel. I really enjoyed how nice the staff were here. The location was great. The lobby and hallways need a little updating, but the rooms were nicely done -and the largest I have ever stayed in while in NY-in this price range. The 2 queen beds would work for a family and actually had a large separate area for luggage and showering.