Sir Charles Beach

The property was fine and restaurant Sage was excellent. However there was no hair dryer in our room. I asked for one via the contact on What’s app and was told one would be brought to my room, it didn’t ever come. I went to the front desk and asked for one. I was told the gentleman who check us in two nights ago would need to bring it to me and he was not working this day therefore I could not get a hair dryer. Very poor customer service. I would not stay there again

Villa Monticello is home away from home. The rooms a clean and spacious. The members of staff are courteous and pleasant. Irene has been exceptional.

I recently stayed at this property and overall, I was quite impressed. The property was clean and well-maintained, which was a big plus. The staff were also super helpful and friendly. However, there were a few areas where the property fell short. Communication could be improved - I sometimes found it hard to get in touch with the front desk or get clear answers to my questions. Additionally, while the apartments were generally well-equipped, I noticed that some of the amenities were not consistently available in each unit. Despite these issues, I would still recommend this hotel to others. With a bit of work on communication and standardizing amenities, I think it could easily score high marks. For now, I'd give it 8/10. Cleanliness and staff attitude are definite strengths.