Bar (on property)

Reviews of Royal Hotel Singleton

2.5 out of 5
Royal Hotel Singleton
84 George Street, New England Highway, Singleton, NSW

Reviews

7.8

Good

Rating 10 - Excellent. 65 out of 230 reviews" "
Rating 8 - Good. 97 out of 230 reviews" "
Rating 6 - Okay. 43 out of 230 reviews" "
Rating 4 - Poor. 18 out of 230 reviews" "
Rating 2 - Terrible. 7 out of 230 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very personable and welcoming
Stayed 1 night in Jul 2023
Response from Royal Hotel Singleton on Aug 30, 2023
Thank you for the lovely feedback Joshua!

10/10 Excellent

Ian

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness
Have stayed many times. Rooms are old and dated but accordingly well priced.
Stayed 1 night in Jun 2023
Response from Royal Hotel Singleton on Jul 10, 2023
Thank you for the review Craig, we look forward to seeing you again soon!

10/10 Excellent

Zoe

Stayed 1 night in Jun 2023

6/10 Okay

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
The room was as advertised, it was clean, spacious & comfortable. Bathroom amenities not far from room & clean. The staff on check in were friendly, welcoming & so very helpful. My only negative was the noise of doors & corridor & bathroom noise during the night at all hours preventing sleep.
Stayed 1 night in Jun 2023
Response from Royal Hotel Singleton on Jun 16, 2023
Thank you for your feedback Rachael, we appreciate it! Hope to see you again soon :)

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service
clean, friendly staff
Stayed 1 night in Jun 2023
Response from Suey on Jun 11, 2023
Thankyou Chris! We are glad to hear you enjoyed your stay with us and hope to see you again :)

4/10 Poor

Grant

Disliked: Cleanliness
Stayed 1 night in Jun 2023

6/10 Okay

David

Liked: Staff & service
Stayed 2 nights in May 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable clean bed. Plenty of hot water in the shower. Air conditioner needs attention couldn’t get any warm air.
Stayed 1 night in Apr 2023
Response from Royal Hotel Singleton on May 2, 2023
Thank you for your review David! We have passed your feedback onto management.

8/10 Good

Barry

Liked: Staff & service
Stayed 1 night in Apr 2023

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff great accomodation
Stayed 1 night in Apr 2023
Response from Royal Hotel Singleton on Apr 13, 2023
Thank you for your wonderful review Katie!

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice pub stay
Stayed 1 night in Mar 2023
Response from Royal Hotel Singleton on Apr 13, 2023
Thanks for the review Anthony!

8/10 Good

Chris

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2023

8/10 Good

Vanessa

Stayed 1 night in Mar 2023
Response from Royal Hotel Singleton on Apr 17, 2023
Thank you Vanessa!

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous uniformed staff and good facilities. A cut above the usual country pub accommodation. We stayed in one of the elevated units; not the pub rooms or motel rooms.
Stayed 1 night in Mar 2023
Response from Royal Hotel Singleton on Mar 20, 2023
Thank you for your review Ian, we're glad to hear you enjoyed your stay!

10/10 Excellent

Ashton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnighter, friendly and helpful staff, cheap and cheerful
Stayed 1 night in Mar 2023
Response from Royal Hotel Singleton on Mar 20, 2023
Thank you for your feedback Ashton! We hope to welcome you back again soon!

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Royal Hotel Singleton on Apr 13, 2023
Thank you Wendy! Glad you enjoyed your stay.

8/10 Good

ibrahim

Stayed 1 night in Mar 2023
Response from Royal Hotel Singleton on Mar 8, 2023
Thank you for your review!

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable,great Bistro,friendly staff
Stayed 1 night in Feb 2023
Response from Royal Hotel Singleton on Feb 27, 2023
Thank you for your wonderful feedback Robert! We hope to see you again soon!

4/10 Poor

TAFARANASHE

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The rooms were quite clean & the staff members were quite good & helpful, but I did not like the after hours way out of the hotel. It was smelly and had dirty water to hop over. The rooms with shared amenities are not properly positioned. Kids will have to pass through the pub to get to their rooms.
Response from Royal Hotel Singleton on Jan 31, 2023
Thank you for your feedback, we have passed onto management!

10/10 Excellent

Anant

Stayed 2 nights in Dec 2022
Response from Royal Hotel Singleton on Jan 10, 2023
Thanks for your review!

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a pub room upstairs (no.3) and it was great value. We stayed 2 nights for $115, and we were very pleased with everything. The room was clean, the bed comfortable, the showers (shared) were great. There was a bit of traffic noise as we were on the road side (which you'd expect as its on the highway), but if you shut the blind, it muffled it quite well. But we like waking up in a light room, so before we went to sleep, we opened the blind and put on our trusty white noise app and had no trouble sleeping. A great place to stay that was super easy on the wallet and so close to the lovely Pokolbin.
Response from Royal Hotel Singleton on Jan 10, 2023
Thanks for your great feedback Susan and we're so glad you enjoyed your stay! Hope to see you again soon :)

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very well priced accomodation recently renovated and comfortable.
Response from Royal Hotel Singleton on Jan 31, 2023
Thanks for your great review Gregory!

8/10 Good

Michelle

Traveled with partner
Liked: Staff & service
nice not to drive after dinner
Response from Royal Hotel Singleton on Jan 10, 2023
Thanks for your review Michelle!

10/10 Excellent

Kin

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice place to stay, friendly staff, clean place, good foods, will come back again.
Stayed 2 nights in Dec 2022
Response from Royal Hotel Singleton on Jan 10, 2023
Thanks for your review Kin!

10/10 Excellent

IAN

Stayed 1 night in Dec 2022
Response from Royal Hotel Singleton on Jan 10, 2023
Thanks for your review Ian!

8/10 Good

Stephane

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy at times
Response from Royal Hotel Singleton on Dec 21, 2022
Thank you for your feedback Stephanie!

10/10 Excellent

Luke

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Very friendly
Response from Royal Hotel Singleton on Dec 21, 2022
Thanks for your review Luke!

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Very friendly and helpful staff, great food and relaxed atmosphere.
Response from Pippi's At The Point on Dec 21, 2022
Thank you for your feedback!

4/10 Poor

Shirley

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2022

2/10 Terrible

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Water pump kept me awake all night. Don't book rooms 6,7 or 8. Shame, everything else was fine, but I had to abort my stay.
Stayed 2 nights in Oct 2022
Response from Royal Hotel Singleton on Oct 26, 2022
Thank you for your feedback Paul and our sincere apologies for the inconvenience! Hope to see you again sometime.

8/10 Good

john

Stayed 2 nights in Sep 2022
Response from Royal Hotel Singleton on Sep 12, 2022
Thank you for your review John!

8/10 Good

KOWSHIK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service
The family accomodation was great, very clean, comfortable beds, very spacious and recently renovated, we’d stay here again for sure. Also was great value for money.
Stayed 1 night in Jul 2022
Response from Royal Hotel Singleton on Aug 24, 2022
Thank you for your great review Mark! See you next time!

4/10 Poor

Ian

Traveled with partner
Disliked: Staff & service, property conditions & facilities
You literally step from your room into the beer garden. The pool table is also in the beer garden. It was obvious we would not be able to sleep here so we left and found other accommodation. We did consider asking for a room upstairs but those rooms overlook the main road which is very busy with noisy heavy vehicles.
Stayed 2 nights in Jun 2022

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Rhonda

Traveled with partner
Liked: Staff & service
You get what you pay for. Staff great, friendly and helpful. The bathroom and fridge could do with a good clean, but overall ok for the price.
Stayed 1 night in May 2022
Response from Suey on Jun 11, 2022
Thank you for your review Rhonda.

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was quite pleasant. Much better than some of the motels around. The Pub served good food & a good cold beer. The rooms are a little basic but they were clean & very affordable. Would definitely stay there again if in Singleton.
Stayed 3 nights in Apr 2022
Response from Andrew on May 4, 2022
Thank you for the review!

4/10 Poor

Emma

Traveled with group
Disliked: Amenities, property conditions & facilities
Microwave right outside my room, guys chatting & smoking outside my window in the early hours, room smelt stale, no internal bathroom. Not even a mirror! Won’t be back.
Stayed 1 night in Apr 2022
Response from Andrew on Apr 26, 2022
sorry to hear you didn't enjoy your stay...

8/10 Good

Damien

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and good pub food
Stayed 2 nights in Apr 2022
Response from Andrew on Apr 26, 2022
Thank you for the review!

10/10 Excellent

Denise

Stayed 1 night in Mar 2022
Response from Andrew on Apr 26, 2022
Thank you for the review!

8/10 Good

Kenneth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price-worthy.
Stayed 2 nights in Mar 2022
Response from Andrew on Mar 26, 2022
Thank you for the review

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service
The beds sheets towels excellent. General room condition you got what you paid for. My only complaint was the condition of the bathroom could do with a complete refurbish. Room 16 that is where we stayed. Would I stay again absolutely. It's cheap and good enough if its for sleeping and attending a fuction. The staff are just lovely. Price appropriate.
Stayed 3 nights in Mar 2022
Response from Andrew on Mar 21, 2022
Thank you for the review!

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, great staff and meals
Stayed 1 night in Feb 2022
Response from Andrew on Mar 1, 2022
Thank you for the review...

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
An amazing place!
Stayed 1 night in Jan 2022
Response from Andrew on Feb 11, 2022
Thank you for the review!

8/10 Good

Amrit

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Toilet and bathroom are not attached. Otherwise, good to stay.
Stayed 1 night in Jan 2022
Response from Andrew on Feb 11, 2022
Thank you for the review!

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Singleton
The pub and beer garden was right next to the roo. The, a fantastic
Stayed 1 night in Jan 2022
Response from Andrew on Feb 11, 2022
Thank you for the review!

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent price for a single room. I wish i could have been able to open the window for fresh air - but then the highway noise may have been more noticeable. Bathrooms were good. Staff were lovely , the food was great.
Stayed 1 night in Jan 2022
Response from Andrew on Feb 11, 2022
Thank you for the review!

6/10 Okay

Sourish, Arncliffe

Traveled with family
Liked: Staff & service
Basic property, but good service. The experience has been mixed. 1. We were given a room that, although indicated ensuite, was not so. 2. The AC in the room was too weak and we were given a fan. 3. We were moved to a new room with an ensuite, but the AC was still weak with very slow cooling. 4. We found spiders in teh room, which we were able to exterminate! 5. On the last day, the room was not made up and, on hindsight, teh cleaners used the room without cleaning as I found the TV running when I got back and the pillows arranged differently than when I left it! The on-premises stuff were quite helpful and the food delicious. When you order the linguini, order extra chilli flakes and salt. :-) I would recommend it!
Stayed 3 nights in Dec 2021
Response from Andrew on Jan 6, 2022
Thank you for the review..