2/10 (非常に不満)
Marquis、Apple Valley
小さなお子様連れの家族旅行
2025 年 7 月 31 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The surrounding area with a variety of different eateries and short walk to the beach was a plus. 7Eleven open 24 hrs was great and a close walk. Pool and hot tub was dirty and wasn’t cleaned during our stay. Was not able to get into it the whole time we stayed there. We just went to the beach instead. It was very inconvenient when kids wanted to swim and couldn’t because of how dirty the pool was.
Upon arrival, the sheets on the beds were dirty and not changed from previous guests. There was a lot of hair left over on pillows and the sheets along with sand which the host had a cleaner come out to put new sheets and pillow cases on at 8:30pm. Very inconvenient as we were also tired from traveling and just wanted to come into a clean, comfortable and relaxing place. This is not what we got. Photos are close to what it looks like but the host doesn’t tell you about the cockroaches. Cockroaches were crawling out from the cabinets and walls in the evening and crawling all over the kitchen floor, dining table and chairs and also crawling in the living room floor. There were several cockroaches that made their way into the fridge part of the refrigerator and crawling into our food that we thought would be safe to put in a cold fridge. They crawled over the counter tops and were in the utensil drawer crawling on the utensils as well as the stove top. Cockroaches range from tiny to medium to large size crawling on the floors and no smoke detectors or fan/vent for cooking. Unsafe!
Marquis
2025 年 7 月に 4 泊滞在