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Orchard Hotel Singapore (SG Clean)

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Outdoor pool
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Orchard Hotel Singapore (SG Clean)

VIP Access

Orchard Hotel Singapore (SG Clean)

4.5 out of 5

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
238879, Singapore, 442 Orchard Road

Explore the area

  • Popular LocationRoyal Thai Embassy3 min walk
  • Popular LocationION Orchard8 min walk
  • Popular LocationLucky Plaza10 min walk
  • AirportSingapore (SIN-Changi)30 min drive

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About this area

Singapore

Located in Singapore, Orchard Hotel Singapore (SG Clean) is in the city center and near a metro station. Singapore City Hall and Gardens by the Bay are cultural highlights, and some of the area's popular attractions include Singapore Botanic Gardens and Singapore Flyer. Check out an event or a game at Singapore Turf Club, and consider making time for Universal Studios Singapore, a top attraction not to be missed. Guests appreciate the hotel's convenience to public transportation: Orchard Station is 7 minutes by foot.
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Map

What's nearby

  • Royal Thai Embassy - 3 min walk
  • ION Orchard - 8 min walk
  • Lucky Plaza - 10 min walk
  • Gleneagles Hospital - 12 min walk
  • National Orchid Garden - 9 min drive

Getting around

  • Orchard Station - 7 min walk
  • JB Sentral - 50 min drive
  • Changi Airport (SIN) - 31 min drive

Restaurants

  • Orchard Cafe – Serves breakfast, brunch, lunch, and dinner daily. Reservations required. Kids' menu available.
  • Hua Ting Restaurant – Restaurant offering Chinese cuisine. Serves lunch, dinner, and light fare daily. Reservations required. Kids' menu available.
  • Onsite dining venue #3 – Open daily.
  • Onsite dining venue #4 – Open daily, happy hour available.

About this property

Orchard Hotel Singapore (SG Clean)

Luxury Singapore hotel in Orchard, walk to Orchard Road
Along with 2 restaurants, this hotel has an outdoor pool and a nightclub. WiFi in public areas is free. Additionally, a fitness center, a poolside bar, and a coffee shop/café are onsite. All 656 rooms feature thoughtful touches like pillow menus and bathrobes, plus free WiFi and LCD TVs with cable channels. 24-hour room service, coffee makers, and free newspapers are among the other amenities available to guests.
Orchard Hotel Singapore (SG Clean) offers 656 accommodations with safes and complimentary newspapers. A pillow menu is available. LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of SG Clean (Singapore)
Follows standard cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured self parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: SGD 44.73 for adults and SGD 22.36 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Access to nearby outdoor pool
  • Fitness center
  • Nightclub
  • Outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • Indonesian
  • Japanese
  • Korean
  • Malay

Business services

  • 24-hour business center
  • Conference center (21605 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

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Guest rating 4+
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Hotel
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Washer and dryer
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Pool
Pool

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to November 30 2022 (dates subject to change):
  • Bar/Lounge(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 94.16 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD 44.73 for adults and SGD 22.36 for children (approximately)
  • Rollaway bed fee: SGD 94.16 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Singapore Orchard
Orchard Hotel Singapore
Singapore Orchard Hotel
Orchard Hotel Singapore
Orchard Singapore Sg Clean
Orchard Hotel Singapore (SG Clean) Hotel
Orchard Hotel Singapore (SG Clean) Singapore
Orchard Hotel Singapore (SG Clean) Hotel Singapore

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 407 out of 973 reviews
5 - Excellent 42%
Rating 4 - Good. 381 out of 973 reviews
4 - Good 39%
Rating 3 - Okay. 119 out of 973 reviews
3 - Okay 12%
Rating 2 - Poor. 43 out of 973 reviews
2 - Poor 4%
Rating 1 - Terrible. 23 out of 973 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Was given a room on the 10th floor at first and the moment we removed our mask, could smell a strong perfume engulf the room. Unfortunately the perfume was not able to cover the smell of cigarette smoke. It was unpleasant. Tried to call the concierge to request for a change of room. Somehow the telephone worked pretty different from other local hotels we’ve had staycations at. We weren’t able to directly dial, somehow the call routes to their head office/in room dining services. They helped to relay the message and while we waited for a call back (to no avail), we decide to head down to the concierge to request instead. Got another room facing the pool without smell, all’s good from there. Regardless there’s a couple of reasons we won’t be returning: - Check out is at 11am (earlier than others) we managed to request for extension - The services seems very reactive than on the proactive side which I believe customer service should be.
Stayed 2 nights in Jul 2021

5/5 Excellent

Stayed 1 night in Jun 2021

3/5 Okay

Traveled with partner
Half decent place. Nothing special. If you get a good price then it's acceptable.
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and big room.
Stayed 1 night in Jun 2021