Located in Orchard neighborhood, voco Orchard Singapore, an IHG Hotel (SG Clean) is connected to a shopping center. ION Orchard and Orchard Road are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Botanic Gardens and Universal Studios Singapore. Traveling with kids? Don't miss Singapore Flyer and East Coast Park.
5-star luxury hotel connected to a shopping center in Orchard
Along with 4 restaurants, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Voco Orchard Singapore, an IHG Hotel (SG Clean) offers 423 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
This Singapore hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.
Languages spoken
Chinese (Mandarin), English, German, Hindi, Italian, Japanese, Korean, Malay, Thai
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of SG Clean (Singapore)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking available only on request
Free secured self parking on site
Secured valet parking on site (SGD 12 per day)
Limited onsite parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Limo/town car service
Food and drink
Buffet breakfast available for a fee daily 6 AM–10:30 AM: SGD 44.46 for adults and SGD 22.23 for children
4 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
Room service available
Coffee/tea in common area(s)
Restaurants on site
Opus Bar & Grill
Il Cielo
Iggy's
D9 Cakery
Things to do
Art gallery
Children's pool
Designer stores
Fitness center
Outdoor pool
Shopping mall
Shopping
Spa services
Family friendly
Babysitting (surcharge)
Children's pool
Free cribs/infant beds
In-room child care (surcharge)
Laundry facilities
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
Ballroom
Banquet hall
Elevator
Front-desk safe
Water dispenser
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Turndown service
Wedding services
Business services
Conference space (23203 square feet)
Meeting rooms - 17
Outdoors
Free pool cabanas
Garden
Pool sun loungers
Pool umbrellas
Rooftop terrace
Spa
2 treatment rooms
Massages
Massage/treatment rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from January 25 2022 to December 31 2022 (dates subject to change):
Spa/Beauty services
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for SGD 70.0 per night
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for buffet breakfast: SGD 44.46 for adults and SGD 22.23 for children (approximately)
Airport shuttle fee: SGD 90.95 per vehicle (one way)
Secured valet parking fee: SGD 12 per day
Rollaway bed fee: SGD 70.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Hilton Hotel Singapore
Hilton Singapore
Singapore Hilton
Hilton International Singapore
Hilton Singapore Hotel Singapore
Singapore Hilton International
Hilton Singapore Hotel
Hilton Singapore
Hilton Singapore (SG Clean)
Voco Orchard Singapore an IHG Hotel
Frequently asked questions
Yes, this property has an outdoor pool and a children's pool.
As of Jul 6, 2022, prices found for a 1-night stay for 2 adults at voco Orchard Singapore, an IHG Hotel (SG Clean) on Aug 1, 2022 start from ¥26,081, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, pets are not allowed at this property.
Self parking is free at this property.
Check-in is from 3:00 PM - anytime.
Check-out is at noon.
Yes, there's an airport shuttle that runs on request. A fee of SGD 90.95 per vehicle applies.
This family-friendly Singapore hotel is located in the entertainment district, within a 5-minute walk of Orchard Road and ION Orchard. Singapore Botanic Gardens and National Museum of Singapore are also within 2 mi (3 km). Orchard Station is only a 5-minute walk and Somerset Station is 16 minutes.
Overall score and ratings
3.9
Good
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The quality of breakfast buffet for vegetarians is limited - as an International place (Singapore) I would have expected more options / range for vegetarian / vegan options
Great location, easy transport links all over Singapore nearby. Lovely lobby, ample dining area for breakfast. A fairly good breakfast served. Check-in/front desk staff were friendly and helpful. Strangely through, I did ask concierge if there was an airport pick/up drop-off service and he said no...but the website says there is...so fix this Voco. Also, the staff in the dining area were rushed off their feet while we were there as the govt stipulated no buffets for breakfast - some staff were very surly (Chinese staff especially) while others were accommodating and apologetic regarding long wait times (no longer an issue as from the 1st May, buffets are back). The pool is small, not too scenic and it got crowded quickly so we didn't spend much time there. Rooms are a good size, for a city hotel, tastefully decorated and comes with a glass desk which was a good size too. We had a nice view of the city skyline from our room. The biggest gripe I have with the voco is the housekeeping...we were there 4 nights and our bed was only made once, and even that was just pulling the covers over. They did come in daily to refill the water bottles, clear our the rubbish bins, but not much else. This could be improved a lot Voco.
Stayed 4 nights in Apr 2022
4/5 Good
Narendra
Traveled with family
Apr 17, 2022
Liked: Cleanliness, staff & service
Good location friendly staff
Stayed 3 nights in Apr 2022
4/5 Good
Verified traveler
Apr 5, 2022
Liked: Cleanliness, staff & service, room comfort
All good except the bathroom
Stayed for 15 nights and I was overall pleased with my experience at Voco Orchard. Everything was excellent except one big negative, the bathroom.
The negative:-
The bathroom looked and felt really dated and did not go along with the rest of the hotel room. The marble counter top and floor looked seriously faded or stained. The sink tap was stained or covered with dirt and the bathtub tap handle was loosen and hard to turn. Only the showerhead was relatively new. A complete renovation is needed.
The positive:-
The location - within walking distance (5 -10 minutes) to many big shopping malls, restaurants and MRT Orchard Station.
The services - I only have compliments to all the staff of the hotel, from the front desk, the restaurant staff and the housekeeping team, just perfect. They made me feel safe and comfortable under the COVID restrictions. The printing service comes in handy for COVID documents
before travel.
The room - Despite the condition of the bathroom, the room itself was in much better condition. I guess it was renovated not long ago and it was spacious. With a King bed (really comfortable) and a big glass top working desk, there is still a lot of space to move around. The TV is 55" but the channels are limited. Wifi coverage is good but speed is not fast (~ 5 Mbps).
The breakfast - There were 5 to 6 breakfast sets to choose from and not hard to find something you like. The food was delicious too.
Overall, I would still give it a 8.5/10.
Stayed 15 nights in Mar 2022
4/5 Good
Mei-Hung Teresa
Traveled with partner
Mar 31, 2022
Liked: Staff & service, amenities
The hotel staff is friendly. Breakfast is fantastic. Location is convenient cause it is quite near the MRT station.