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Metta Residence & Spa

Photo gallery for Metta Residence & Spa

Featured Image
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Terrace/Patio

Overview of Metta Residence & Spa

VIP Access

Metta Residence & Spa

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
17251, Siem Reap, Phum Salakamreuk, Sangkat Salakamreuk

Explore the area

  • Popular LocationWat Damnak4 min drive
  • Popular LocationSiem Reap Art Center Night Market4 min drive
  • Popular LocationWat Preah Prom Rath4 min drive
  • AirportSiem Reap (REP-Siem Reap Intl.)12 min drive

Choose dates to view prices

About this area

Siem Reap

Located in Siem Reap, Metta Residence & Spa is in an area with great airport proximity. Angkor National Museum and ArtBox are cultural highlights, and some of the area's landmarks include Charles de Gaulle Road and Siem Reap Royal Residence. Traveling with kids? Consider Water Park Khnar Siem Reap and Cambodian Cultural Village. Be sure not to miss outdoor adventures like mountain biking, hiking/biking trails, and ziplining.

What's nearby

  • Wat Damnak - 4 min drive
  • Old Market Area - 4 min drive
  • Siem Reap Art Center Night Market - 4 min drive
  • Wat Preah Prom Rath - 4 min drive
  • Phsar Chas Market - 7 min drive

Getting around

  • Siem Reap Intl. Airport (REP) - 12 min drive

Restaurants

  • Onsite dining venue – Restaurant offering local and international cuisine. Serves breakfast, lunch, and dinner daily.

About this property

Metta Residence & Spa

Family-friendly hotel with full-service spa and free valet parking
A full-service spa, a restaurant, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite. All 34 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy jetted tubs, and other standard amenities include balconies or patios, dining areas, and LED TVs.
Metta Residence & Spa offers 34 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate dining areas. 42-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Visakha Spa. Services include massages. The spa is equipped with a spa tub.

The spa is open daily. Guests under 5 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Horse riding/rentals
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free babysitting/childcare
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Front-desk safe
  • Newspapers in lobby
  • No elevators
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • Japanese
  • Spanish

Business services

  • Business center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per vehicle (one-way)
  • Airport shuttle fee per child: USD 15 (one-way)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, Union Pay, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 5 years old are not allowed in the spa

Property is also known as

Metta Residence Hotel Siem Reap
Metta Residence Hotel
Metta Residence Siem Reap
Metta Residence
Metta Residence Spa
Metta Residence Spa
Metta Residence & Spa Hotel
Metta Residence & Spa Siem Reap
Metta Residence & Spa Hotel Siem Reap

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 181 out of 218 reviews
5 - Excellent 83%
Rating 4 - Good. 33 out of 218 reviews
4 - Good 15%
Rating 3 - Okay. 3 out of 218 reviews
3 - Okay 1%
Rating 2 - Poor. 0 out of 218 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 218 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.9/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptionally friendly and attentive. Highly recommend...
Stayed 21 nights in Mar 2020

5/5 Excellent

Stayed 6 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay-cation venue
All staffs are very polite at all times. The food is good. Place and rooms are clean at all times
Stayed 3 nights in Jan 2020