5/5 Excellent
Alex, Hong Kong
Traveled with family and small children
Mar 31, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 21 nights in Mar 2020
Metta Residence & Spa
Photo gallery for Metta Residence & Spa
Overview of Metta Residence & Spa
VIP Access
Metta Residence & Spa
4.8/5 Exceptional
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 72-hour vacancy between guest room stays
- Hand sanitizer provided
17251, Siem Reap, Phum Salakamreuk, Sangkat Salakamreuk
Explore the area
- Wat Damnak4 min drive
- Siem Reap Art Center Night Market4 min drive
- Wat Preah Prom Rath4 min drive
- Siem Reap (REP-Siem Reap Intl.)12 min drive
Choose dates to view prices
About this area
Siem Reap
Located in Siem Reap, Metta Residence & Spa is in an area with great airport proximity. Angkor National Museum and ArtBox are cultural highlights, and some of the area's landmarks include Charles de Gaulle Road and Siem Reap Royal Residence. Traveling with kids? Consider Water Park Khnar Siem Reap and Cambodian Cultural Village. Be sure not to miss outdoor adventures like mountain biking, hiking/biking trails, and ziplining.
What's nearby
- Wat Damnak - 4 min drive
- Old Market Area - 4 min drive
- Siem Reap Art Center Night Market - 4 min drive
- Wat Preah Prom Rath - 4 min drive
- Phsar Chas Market - 7 min drive
Getting around
- Siem Reap Intl. Airport (REP) - 12 min drive
Restaurants
- Onsite dining venue – Restaurant offering local and international cuisine. Serves breakfast, lunch, and dinner daily.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Free valet parking on site
- Limited onsite parking
- Wheelchair-accessible parking and van parking available
- 24-hour roundtrip airport shuttle (surcharge)
- Airport shuttle on request
- Area shuttle (surcharge)
Food and drink
- 1 restaurant and 1 coffee shop/café
- 1 poolside bar and 1 bar
- Free daily reception
- 24-hour room service
Things to do
- Bicycle rentals
- Children's pool
- Full-service spa
- Horse riding/rentals
- Outdoor pool
- Playground
Family friendly
- Children's pool
- Free babysitting/childcare
- Free cribs/infant beds
- Laundry facilities
- Outdoor pool
- Playground
- Separate dining area
- Snack bar/deli
- Soundproofed rooms
- Supervised childcare/activities (surcharge)
Conveniences
- Front-desk safe
- Newspapers in lobby
- No elevators
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
- Turndown service
Languages spoken
- Chinese
- English
- Japanese
- Spanish
Business services
- Business center
- Meeting room
Outdoors
- BBQ grill(s)
- Garden
- Picnic area
- Pool sun loungers
- Pool umbrellas
- Terrace
Spa
- Massages
- Spa open daily
- Spa tub
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Free cribs/infant beds
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer (on request)
- Jetted bathtub
- Separate bathtub and shower
- Towels
Entertainment
- 42-inch LED TV
- Cable channels
Food and drink
- Coffee/tea maker
- Dining room
- Free bottled water
- Minibar
Outdoor space
- Balcony or patio
More
- Desk
- Guidebooks/recommendations
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Phone
- Safe
- Slippers
- Soundproofing
- Turndown service
Similar properties
See similar properties
Siem Reap
Washer and dryer
5 star
Hotel
Family friendly
Free WiFi
Guest rating 4.5+
Policies
Check-in
Check-in from 2:00 PM - 5:00 AM
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 30.0 per day
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: USD 15 per vehicle (one-way)
- Airport shuttle fee per child: USD 15 (one-way)
- Late check-out fee: 50 percent of room rate (subject to availability)
- Rollaway bed fee: USD 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, Union Pay, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 5 years old are not allowed in the spa
Property is also known as
Metta Residence Hotel Siem Reap
Metta Residence Hotel
Metta Residence Siem Reap
Metta Residence
Metta Residence Spa
Metta Residence Spa
Metta Residence & Spa Hotel
Metta Residence & Spa Siem Reap
Metta Residence & Spa Hotel Siem Reap
Frequently asked questions
Overall score and ratings
4.8
Exceptional
4.8/5
Cleanliness
4.9/5
Staff & service
4.8/5
Amenities
4.7/5
Property conditions & facilities
5/5 Excellent
Verified traveler
Feb 29, 2020
Stayed 6 nights in Feb 2020
5/5 Excellent
Martin
Feb 17, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
4/5 Good
Wai To
Feb 13, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
5/5 Excellent
Verified traveler
Traveled with group
Feb 7, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay-cation venue
Stayed 3 nights in Jan 2020