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"Great service by staff "

"I feel this is one of the best hotels and was my families favorite hotel of our trip to Japan. I love the private pools and the complete environment of this hotel, location in the woods, by a river, quiet and peaceful. "

"We had a very relaxing family holiday here. There were hardly any other guests when we stayed, and it was almost like having a private resort.The restaurant staff made us two lovely dinners and breakfasts, the first dinner was an intricate kaiseki spread, and the second was delicious grilled steak. Breakfast had plenty of options for both Japanese and Western style meals. The lounge area provided all the drinks and snacks and cup noodles we wanted, and we had a very nice walk around, and up into...

"Very good"

"全体的に満足度は高く、もう一日滞在したく思えるほどでした。 ラウンジでの飲み放題もよかったのですが、おしぼり等手を拭くものがあれば言うことなしでした。"

"朝、夕飯がとても美味しく量も豊富でした。スタッフの皆様も丁寧で感謝です。"

"夕食を頼んで"

"Wi-Fiがつながらない"