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"Friendly and helpful staff. Room was clean and pleasant, and beds were comfortable. Great for a one night stay, slept very well. The free meal provided was delicious too."

"Ryokan was ok but no open restaurants nearby worth it. Place too far from Nikko main attractions."

"Excellent"

"Excellent bath with great view. "

"Need to walk a distance. Room no air conditioning.. very stuffy."

"Amazing experience in an amazing part of Japan. Highly recommended!"

"The worst experience for check in as they messed up our booking - wrong unit number and code were informed, and it was for another Rakuten stay, not this facility! The facility is new, a huge living & dining area compare to Nasu where we stayed a year ago. Too many huge bugs in the balcony, lots were dead already but not cleaned… narrow parking area and the aisle "

"Excellent Serene child friendly "

"Very nice, with a lounge with microwave. Good coffee. A little hard to find as the entrance is down a narrow path to the right of the parking, with signage not obvious from the street. My room was kindly changed when I booked smoking by mistake "