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"Great customer service, clean and large bath, gorgeous view from the room, and delicious buffet morning and night. I wish I could come back soon! "

"The staff was very nice and helpful, the room was great and the rooftop bath was wonderful."

"Breakfast and dinners were excellent. All the staff were so friendly and helpful!"

"Excellent"

"Very good place for family vocations "

"Need to walk a distance. Room no air conditioning.. very stuffy."

"Amazing experience in an amazing part of Japan. Highly recommended!"

"The worst experience for check in as they messed up our booking - wrong unit number and code were informed, and it was for another Rakuten stay, not this facility! The facility is new, a huge living & dining area compare to Nasu where we stayed a year ago. Too many huge bugs in the balcony, lots were dead already but not cleaned… narrow parking area and the aisle "