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"Amenities, food and staff are amazing"

"It’s a good hotel to ski. They have shuttle bus every half hour between hotel and the train station. The massive hotel is facing a ski field, particularly good for beginners, ski school and park for kids. After ski, then you can enjoy the hot spring. It’s amazing. I also love the buffet. I may bring the kids back again for ski in future. "

"We enjoyed our stay. Great staff and service. Very clean and a good dinner buffet. The hotel is a bit of a hike uphill. Google maps might tell you to approach from the right, go behind the hotel and come around to the entrance. This route has a bunch of uneven steps and is somewhat steep. It’s better to approach from the left side up a paved road with an even incline."

"Room was spacious and clean; hotel breakfast is nice and conveniently located (near train station). "

"Great stay. I booked a room with open air bath and it came with the access to the executive lounge for afternoon snacks and drinks. Snacks, beers and wine. The snacks there was amazing. Coz I booked two consecutive nites, they gave us access to the exclusive public bath, less ppl and with more privacy. The room was so clean and the staff were excellent. I was impressed by a staff Jaing, she was so helpful and always so enthusiastic and ready to help all the time when I saw her at the reception - check in and check out and when she was working at the executive lounge. The cleaning team was doing an excellent job. All of these made my stay so wonderful. "

"Convenient to have all the food options, and loved the slopes attached! Loved our Dandan room with a hammock!"

"Great stay. Check-in was simple and efficient. Staff are very pleasant and helpful. Made it easy with English speaking staff. Enjoyed the public bath. Room was comfortable and well kept. Overall I had a great stay. "

"Stayed here woth 4 kids to ski. Great spot and friendly staff. Will stay longer next time round "

"Nice big room! In room bath/spa was very nice! Modern and luxurious hotel! Private onsen/bath/sauna rooms were very clean and nice!"