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"Excellent service "

"Have to pay for parking."

"Room was clean, breakfast choices were very good. The staff were helpful and the hotel is positioned in the centre of town convenient to transport, shops and cafes."

"Bed was very old and uncomfortable Room was much smaller then the pictures made it appear And the hot spring dosnt allow people with tattoos! I know this about some Onsen But didn’t expect it in the city at a spa /hot spring "

"The hotel is approximately a 10-15 walk from the station. The room is small but what you expect in Japanese hotels. I should point out there are no storage facilities for clothes apart from a few hangers so you are living out of your luggage. The staff where very helpful and pleasant."

"Friendly and helpful staff. Ease of ski bus. The sauna was great too. "

"The rooms & hotel in general were very clean & the staff was helpful & friendly; especially all of the food hall & parking staff. The front desk staff also helped us out quite a bit as well. Thank you for the pleasant stay."

"Clean, comfortable and modern decor. Def closer to a 4star than 3."

"Really good place for a good typical Japanese stay with the outstanding mixed outside onsen bath, the traditional rooms, and the delicious buffet breakfast with a very large selection of really yummy Japanese food. Also conveniently located next to all the Sounkyo attractions, and a 7/11 if you want to eat your own food at the hotel snack are."