シェルター コーブ ハーバー周辺のホテル

「This hotel needs deep cleaning. The smell is terrible, and not to standards of Hilton. 」

「The breakfast had multiple options and wverything was clean and fresh」

「Internet reception very poor inside building. Fee for premium WiFi needed if you need internet inside your room. Grounds are natural and beautiful. Staff consistently friendly and helpful.」

「First off, this location double the fee and had money tied up in my bank account. The day before I left on March 30th, they charged me $240.90 and didnt tell me. When i checked out on March 30th they chared me the full amout. 」

「We had a good stay at this hotel. The room was modern, well decorated and spacious. Beds and chairs in the room were comfortable. Bathroom was modern and well lit. The hotel has on-site restaurant but we found the menu options a bit limited. A shop in hotel lobby offers beverages and snacks. A few restaurants are located within short driving distance. Hotel has indoor and outdoor pools and hot tubs. Pool towels and available. From the pool deck you can walk right to the beach. They have a...

「Yes the pool was great and easy wlking access to shops」

「Had a great time. Property was beautiful. Staff amazing overall. Downfalls - bed mattress was failing and very uncomfortable and guest services/housekeeping was unresponsive. Also, no iron in room or a place to hang any clothing. Food was wonderful, pool areas and grounds were wonderful and safe! Would return again.」

「Terrible terrible terrible place. Had a poor man waiting forever for his room. Our room was disgusting. Front desk never answered. HIGHLY DISAPPOINTED 」

「Great resort, great room 」

「No pets allowed but amazing hospitality 」

「コロナ禍で毎日の部屋の清掃サービスは無かったですが、それは良い事だと思いました。タオルなどはたっぷり置かれていたので不自由ありませんでした。 朝食はオーダー式なので食べたい物だけ食べれて良かったし、サンドイッチは美味しかったです。YouTubeやNetflixが見れて良かったし、USBコンセントが6ヶ所もあって便利でした。」

「The room had a view but no actual balcony. The staff were amazing. The tiki bar had great food」

「We enjoyed our experience for the most part. Front desk Staff were friendly and helpful. However, we had a leak coming from the ceiling in our bathroom. We called maintenance and a gentleman who didn’t speak English at all came up to the room. He pulled the light fixture down and there was water all in there. He Google translated and told us he was going to check upstairs. He NEVER came back and no one from the front desk called to let us know what was going on. We saw him in the hall later and...

「Only one friendly staff member and he worked the desk, everyone else was rude or unable to communicate due to language barrier. The parking was awful. Away from hotel on a dirt road not well lit at night. When you are traveling alone that can be frightening. Stayed on the third floor, no working elevator n the last day with lots of luggage to bring down several flights of stairs with no help from staff. Very disappointing. Will not be back here, ever. 」

「We were up all night because the room smelled of paint. The building was undergoing renovations. To combat the smell, we kept all the windows open. Unfortunately, we couldn’t reach customer service because it’s automated, and you never speak to a real person. It was the worst experience. I’ve switched to the Heritage hotel, but I can’t say it’s any better. In fact, it’s probably worse. There’s construction scaffolding, and it’s incredibly loud. I’m disappointed with Marriott.」

「Too many hidden charges.which was not informed at the time of booking」

「yes 」