2/10 (非常に不満)
Katie
家族旅行
2025 年 9 月 9 日
気になった点 : 清潔度、設備とサービス
This hotel was bought out and is being turned into an Airbnb hotel. The property looked decent, You walk into the lobby and it looks pretty, however, since an Airbnb setting there are no staff on site and the front door is always unlocked with no security. We were supposed to stay for one night so we stopped and dropped off our bags. Theyre in the process of updating which is good because the rooms are out of date and the furniture has wear. The rooms weren’t the cleanest but it was just for one night. We did have a stain on one of our pillow cases on the other bed but again no one around to ask for anything. The huge negative about this property is apparently all the rooms have the same code. I was there with my parents who were in a different room, aunt and uncle in a different room and my cousins with their two young kids in another. We all had the same code to our rooms. My parents got sick so they weren’t able to make it. When the rest of my family including myself got to the hotel to go to our rooms they were occupied by other peoples belongings. I checked my parents room since mind you we had the same code they had bags sitting on their beds with other peoples stuff. Now if those were reserved for us how did other people get those rooms also especially since there were plenty of other rooms that could’ve been used. The staff clearly doesn’t know what they are doing and we all felt so unsafe that we drove back home. I did contact the company and we weren’t charged.
Katie
2025 年 9 月に 1 泊滞在