Shatterling Vacations from ￥225,568

good helpful staff at front desk

Beaverbrook is beautiful. But service (despite plenty of staff) is simply too inconsistent/ poorly trained for the price. Examples include a waitress in the deli being harsh with our 4 year old for sitting in her knees to reach the table, being told to wait 2 minutes for our table but being forgotten for 20 minutes, a room which was much too hot (an resulted in an uncomfortable night) despite having asked for it to be turned down (and told that it had) and promises of things being sorted which weren’t. All left a slightly sour taste.

drinks were fine didn't see a national park though

Staff were very helpful, it was nice to see

Very convenient location for good walks bus and train connections. A good blend of pub and hotel. Staff took pride in place. Food good and a bit different