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Hotel Shiretoko

Photo gallery for Hotel Shiretoko

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Natural pool
Natural pool
Natural pool
In-room safe, desk, free WiFi

Overview of Hotel Shiretoko

Hotel Shiretoko

3.0 star property

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Business services
  • Parking available
Map
099-4351, Hokkaido, Shari, Utoro Kagawa, 37

Explore the area

  • Popular LocationOronko Rock11 min drive
  • Popular LocationFrepe Waterfall13 min drive
  • Popular LocationShiretoko National Park Nature Center13 min drive

Choose dates to view prices

About this area

Utoro

Hotel Shiretoko is located in Shari. The area's natural beauty can be seen at Shiretoko National Park and Shiretoko National Park Nature Center.

What's nearby

  • Mount Rausu - 1 min walk
  • Oronko Rock - 11 min drive
  • Oshin Koshin no Taki Falls - 11 min drive
  • Frepe Waterfall - 13 min drive
  • Shiretoko National Park Nature Center - 13 min drive

Getting around

  • Memanbetsu Airport (MMB) - 82 min drive

Restaurants

  • Restaurants on site
  • Chitata
  • Night in Shiretoko

About this property

Hotel Shiretoko

3-star hotel with free breakfast and sauna
Along with a restaurant, this hotel has a bar/lounge and a sauna. Free buffet breakfast and free wired Internet in public areas are also provided. Other amenities include WiFi in public areas, self parking, and a meeting room. All 271 rooms boast deep soaking tubs and offer free WiFi and LCD TVs. Refrigerators, room service, and free bottled water are among the other amenities available to guests.
Hotel Shiretoko offers 271 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, and complimentary toiletries.

This Shari hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge), Free wired Internet

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–8:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Sauna

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/tub combination

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Desk
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 19

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7 AM - 10 AM) and Monday - Sunday (3 PM - 9 PM)
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge
Service animals are welcome

Children and extra beds

Children are welcome
Kids stay free! Children 2 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • A pet fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Shiretoko Shari
Hotel Shiretoko
Shiretoko Shari
Shiretoko Hotel Shari Cho
Hotel Shiretoko Shari-Gun, Japan - Hokkaido
Hotel Shiretoko Hotel
Hotel Shiretoko Shari
Hotel Shiretoko Hotel Shari

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 2 out of 11 reviews
5 - Excellent 18%
Rating 4 - Good. 4 out of 11 reviews
4 - Good 36%
Rating 3 - Okay. 4 out of 11 reviews
3 - Okay 36%
Rating 2 - Poor. 1 out of 11 reviews
2 - Poor 9%
Rating 1 - Terrible. 0 out of 11 reviews
1 - Terrible 0%

3.8/5

Cleanliness

3.8/5

Staff & service

3.5/5

Property conditions & facilities

3/5 Okay

Disliked: Room comfort
Just for 1 night!
Stayed there on 1st of July during our 8days in Hokkaido, got a tatami room for 4 adults with buffet breakfast & dinner,room was clean and nice but very hot as it's located at a corner of 1 of the tower where the morning & afternoon sun shines brightly throughout. Very crowded hotel with lots of local tourist, front desk speak good English.

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic buffet!
The buffet breakfast and especially the dinner were fantastic! A very wide choice of delicious food, including a lot of Hokkaido specialities. Highly recommended.

3/5 Okay

Liked: Staff & service
decent hotel in Utoro
decent hotel in Utoro but the location of the hotel is uphill and away from the city center. Recommended only if you have your own transport.

5/5 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
一人のスタッフの対応の悪さで非常に残念なホテルになりました。
ホテルは清潔で食事も良いです。しかしホテルの外で車を誘導するスタッフの奈良さん(スキンヘッド)の対応は高圧的、且つ、威圧的で最悪でした。ホテルの近くにスーパーマーケットがあるか聞いたのですが、知床に初めて来た客に対して、「そこにT字路があるじゃないですか」といきなり言われても、通って来ていないし知床は初めて来たし分からない旨を伝えると突然に大声で怒鳴りつけるようにイライラしながら早口でまくし立てられました。そんな言い方はしないでくれという趣旨のことを言いましたが、それに対してお詫びもせず、最後まで高圧的で、威張り散らされました。部屋も食事も素晴らしかったのですが、一人のスタッフの対応の悪さで非常に残念なホテルになりました。

3/5 Okay

Liked: Cleanliness
ネット接続が出来ません。
予約時に「ボトルウオーター(無料)」と書かれていたのですが、フロントで確認したところ、「そんなサービスはやっていないし、やったこともない」とのことでした。hotels.com専用アプリから予約確認画面をフロントの方に見せて確認してもらったところ、「予約係に伝えておく。情報ありがとうございました」とのことで謝罪もありませんでした。 北館の和室に宿泊しましたが、部屋にはかび臭いような異臭があり、ちょっと気になりました。慣れれば気にならなくなります。 ロビーにパソコンが1台あるものの、部屋には有線のインバーネット接続もWifiもありません。 このエリアにしては安価なホテルと思いますので、値段の点からはおすすめです。 このあたりにしては安価なホテルと思います。