Serre Chevalier Villeneuve

Great location and the staff were friendly and helpful throughout our stay. However, the room was quite small, and the bathroom wasn’t really suitable for three adults and one child. There was also an unpleasant smell in the room, which I assume was coming from the drains. The staff did try to resolve the issue, but unfortunately the smell lingered for most of the trip. The hotel can also be quite noisy due to street traffic and the church bells ringing on the hour throughout the night, so I’d recommend bringing earplugs. It’s also worth noting that breakfast nearby costs around 9 euros for just a drink and croissant, which can quickly add up for a family of four. Overall, despite the good location and helpful staff, I probably wouldn’t choose to stay here again.

Exceptional hotel and customer service. Situated in a prime position, close to everything, including the beautiful esplanade. The room was very comfortable, warm and well appointed

location is great, near beach, restaurants, old town and walkable to everywhere and 20min from airport We stayed just after Easter 2026 lovely street to be based on - shopping, restaurants, cafes, chocolates, florist breakfast not worth it at all, very dated and basic offerings (although the ladies that ran it were very kind and friendly) when there is a wonderful cafe directly opposite and many more close by Never saw anyone serving at the bar during the day or night apart from one evening when they had a private function and even as hotel guests we were ushered out the way Only a couple of the reception staff are friendly/welcoming, the rest were actually really quite rude, one guy (short, slim, always sunglasses on top of his head) ate his fast-food lunch whilst working reception and ignored multiple guests On check out, he also chased me out of the swimming pool changing room, shouting outside for me to come out, after I used it to get changed before departing in my taxi, no apology or anything afterwards when he realised who I was. Our room was fine, very old fashioned and had a leaking unusable fridge but was comfy and clean The pool got a bit manic at times (you have to book with reception in advance) and the sauna was never on nor information how to have it turned on.