I loved the fact that it was literally a skip, hop and jump away from the beach and resort pool! It was a lovely relaxing getaway perfect for our family of four. The accommodation was modern and clean. There was plenty for us to do. As we’re an active family we made use of the tennis court and ran along the beach in the mornings….
宿泊されたお客様
2021 年 6 月に 3 泊滞在
4/10 (不満)
宿泊されたお客様
家族旅行
2021 年 6 月 16 日
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
We had a flood in the house because of the washing machine not working.
宿泊されたお客様
2021 年 6 月に 3 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2021 年 6 月 15 日
宿泊されたお客様
2021 年 6 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2021 年 4 月 13 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great property in great location with great facilities and very helpful staff! Our villa was very private and centrally located so only a short walk to everything.
宿泊されたお客様
2021 年 4 月に 5 泊滞在
2/10 (非常に不満)
宿泊されたお客様
カップルで旅行
2021 年 3 月 29 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
This accommodation is terrible. Booked a unit just by the pool and beach. Couldn't leave any doors unlocks for a nice breeze was every screen door lock was broken. All screens had holes in them. So much so multiple frogs where in our room before we realised.
Pillows flat and bed horribly uncomfortable.
Accommodation was old, out dated and in terrible condition.
Stayed one night out of requirement. Woke up to mouse poop over the floor in dining room and kitchen in the morning.
Made a complaint to reception prior to leaving. Simply told us they had a wait list and if we weren't happy to leave. Then advised we would have to deal with WOTIF directly as there customer service couldn't be understood due to not speaking English!
Disgusting comment about the WOTIF staff and terrible attitude from staff at accommodation.
Save your money or stay somewhere else.
宿泊されたお客様
2021 年 3 月に 4 泊滞在
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2021 年 3 月 28 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great place, great amenities, close to beach, has everything you need for a lovely get away. the check in was excellent and the staff are awesome. Had a great weekend.
宿泊されたお客様
2021 年 3 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2021 年 3 月 21 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Well kept grounds in a beautiful location. Peaceful, quiet and laid back. Excellent customer service.
宿泊されたお客様
2021 年 3 月に 2 泊滞在
10/10 (非常に良い)
Louise S
2021 年 3 月 19 日
良かった点 : 清潔度、客室の快適度
Serenity at Serenity on Diamond Beach
Wonderful stay. Staff were lovely. Quiet midweek stay.
Louise S
2021 年 3 月に 4 泊滞在
10/10 (非常に良い)
Ray
2021 年 3 月 18 日
良かった点 : 清潔度、客室の快適度
Ray
2021 年 3 月に 2 泊滞在
10/10 (非常に良い)
Nadine
家族旅行
2021 年 3 月 17 日
良かった点 : 清潔度、客室の快適度
We’ll be back!
Serenity was fantastic! 2 pools, outdoor play area and indoor play room - perfect for kids! Comfortable cabins. Close to the beach. Massage lady, Amm was amazing and only a stone’s throw from our cabin.