- Disliked: Staff & service, room comfort
Hotel overbooked and didn't have our room available. We waited twenty minutes in their lobby before they took us to another hotel nearby. They said the condition was better but the room we were given was hot, the a/c didn't work, and the bed was super hard. Overall, a really uncomfortable experience and the hotel gave us no kind of discount. Super frustrated with both the Hotel and Hotels.com for this shady listing.