2/5 Poor
Mikyla
Traveled with family
Jun 26, 2022
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed in the family suite. Towels and bed linens were stained. We had to request new pillows because the two on the bed had huge stains. The same goes for towels. We requested new towels only to realized that our replacement was much more stained than the ones originally in the room. You could also tell the room cleaning was very subpar. The tub, which was huge, was disgusting. There was an old, left behind toothbrush by it that was obviously missed during cleaning. There were clumps of dust in corners of the room and by the nightstand. The toilet could've been cleaned better. There were brown stains in the area where everything gets flushed into like there wasn't much effort to clean in there. The walls were oddly dirty too. They had brown scuff marks all over and the room lacked any type of wall decor. It was a very very plain room. All night we heard a sound from above us that sounded like what I imagined was a water heater kicking on or an A/C unit.
Stayed 1 night in Jun 2022