Utterly terrible accommodation and terrible service - Room was ready an hour late, then not clean with junk food and trash still left about, walls smeared with dirty handprints, stained couches, broken floor and stair tiles, broken lights, shower dirty and rusty, toilet blocked, no hot water. Seriously! After one night of regrettably sleeping there, awoke with my legs covered in bed bug/flea bites (took weeks to heal).
Complaints to the three reception staff were a total waste of effort and time. They finally agreed the hotel room was in poor shape, but they gave me a complete run around, as the manager did not work at that hotel and they couldn't offer a refund.
Booked an alternate hotel and got out of there pronto!