Find hotels near Selong Belanak Beach, Selong Belanak from ￥4,790

"We were very happy with everything here. "

"Good"

"Not what it used to be !! We stayed at this place after having such a lovely experience previously. However, this stay was very disappointing. We opted for upsell to the 5 BR villa on check-in which looked lovely in the pictures, but were stuck with a villa that stunk of sewerage the whole time! We reported it and to the credit of the villa manager he tried to get the problem fixed but unfortunately the problem remained until we checked out. It is understandable that problems can arise at times, but what was most disappointing is that despite our grievances, all we were offered as compensation was the difference between our original booking and the upsell amount. Management of the resort did not bother to attend to us and would send the villa manager each time even though the problem was not fixed. The ground staff Phian, Abul and our villa manager Juna were nice and attentive and did what they could, but the resort management on this occasion was very poor. This has turned us off returning anytime in the near future which we are sad about. Hopefully management pick up their game and make this place worth it like it used to be."

"Our second stay at Segara. We stayed 5 days over Christmas and had such an enjoyable, relaxing holiday. This property is so special, the staff, the food, the location on the beach - all amazing! We will be back without a doubt!"

"Staff didn't order our 3.30am taxi for the airport as requested. Hotel reluctantly took us in their car after taxi didn't arrive and tried to charge more than I was told by front desk staff upon arrival at the airport."

"Everything was great. We had a few issues and the lovely staff helped us out with a smile. Very happy!"