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Tolles Hotel. Staff, Essen, Sauberkeit, Pool einfach hervorragend.

The staffs is very friendly and very accommodating. Well worth the stay.

The stay at The Blue Mansion Qing Suites is definitely the highlight of my Penang trip. The hotel is stunning and modern and you can just cross the street to visit the original Blue Mansion, whose rooms are too classic for my taste. Highly recommended!!!

Very helpful staff on arrival. Best hotel in Penang’s historical district. I did encounter a problem st checkin though. I believe that breakfast was included with the room. They claim it was not ands I looked at my Expedia receipt and it was not. I don’t fault the hotel but Expedia for this. It’s like bait and switch!

Friendly and helpful staff made my stay a very pleasant one. But the glass partition for thr bathroom made the room lighted when 1 person is using the bathroom and another person is trying to sleep.

Restaurant is excellent and service is great. Staff very helpful. Because it's a small hotel the staff remembers you and what you like.

The best customer service

Excellent love it, great breakfast, easy to the mall, friend, ocean view

Everything is just right - friendly staff, nice clean and tidy rooms, and a great brekafast buffet. I stayed in nearby citadines and iconic hotel too, and holiday inn is the best of the three.

Luxirios and super clean property. Staff very helpful and pleasant. Highly recommend the sea view room. Breakfast has lots of varieties mainly local food.. Cold cuts and cheese not good at all. Omlette station very bad. Never thought that a simple omlette can be made that bad. Overall food and beverage can improve since this is is not Crowne Plaza standard.

We booked just a regular room and lucked out with the Old Kitchen room. It was amazing. We had a private hot tub to use and just an overall comfortable room. The bed was great and the AC was even better. The staff is amazing and goes out of their way for you. The mansion is a must stay just beware that the hawker next door is very noisy but stops around midnight. We ate there and it was fabulous. The breakfast at the old mansion is way better than any standard free breakfast I’ve gotten anywhere...

Amazing stay!!

We stayed one night at this remarkable hotel and was professionally chaperone by Pushpa & Andy's excellent service to perfection. Breakfast was awesome and staffs were ever eager to meet your food craving desires. Our only regret is not staying for more than one night and already planning for a second longer visit. Great service and selfless courtesy is what we experienced. Thank you!!