The front desk staff members were all excellent, even the valet guy. The hotel was just lovely and clean. There was some rattling and drip noises in the room, but I don’t know what caused them and I wasn’t much bothered. We loved the location and proximity to all the restaurants and everything else. They recommended Cactus, and it was a fantastic restaurant with delicious food and drinks! We ate 2 nights in a row, and I still would love to go back. You can walk to just about everything here. Street parking was easy to find, and felt safe. We were disappointed that the hotel restaurant wasn’t open for breakfast on the Wed/Thur we were there, only opening for dinner from Wed-Sun, I believe, and maybe Sunday or weekend brunch, so we never tried the raved about brunch. We went for coffee and pastries at the French bakery across the street, but I did not like it, it was just the closest. There are places down the street that may have been better.