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"Yes"

"Perfect little stay, had everything needed "

"Basic but perfect!!"

"Breakfast excellent! Breakfast attendant great "

"I only wanted a muffin or bagle but both were stale. Coffee was OK but would have been nice if they had real cream."

"Clean room and spacious my room also had a fully equipped kitchen and it was nice to be able to cook all my own meals and the staff were great "

"We chose this hotel because Best Western markets itself as clean, safe, and family-friendly, with amenities like pools and breakfast. Unfortunately, this stay did not reflect that standard. This is my second concerning experience with Best Western. During a previous stay at Best Western Plus Lamplighter Inn & Conference Centre, there were hazards including a protruding nail and unsafe pool conditions that led to a child being injured. This stay was worse. A staff member knocked and entered our room before I could respond while I was inside with my children and half dressed. This was a serious breach of privacy and safety. The room itself felt unsafe. The bathtub tap came off in our hands, flooring had visible gaps and uneven areas that could easily cause a fall, and electrical outlets were loose. We were moved to a second room, however the conditions were similar, indicating this was not an isolated issue. Cleanliness was unacceptable. There was thick dust throughout, and we found visible blood stains on the comforter that appeared to have been previously marked but not removed. The pool area showed clear water damage and maintenance concerns. Overall, this property appears poorly maintained, with patchwork repairs creating additional hazards. This environment is not consistent with Best Western’s values or a family-friendly brand and is hazardous to both guests and employees."

"Best stay ever and even had our room upgraded after a system error occurred during my booking at no extra cost and such a big room and was nice and comfortable in it too "