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Das Rübezahl – Romantic Hideaway & Boutique Spa

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Luxury
4.5 star property
9.4

Exceptional

Mountain sanctuary with three hot tubs

Alpine panoramas and castle views create a stunning backdrop for this mountain retreat. The full-service spa offers post-exploration relaxation. Two elegant restaurants serve excellent cuisine while three hot tubs provide perfect vantage points for admiring Neuschwanstein Castle.

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
The current price is ￥69,707
￥75,288 total
includes taxes & fees
May 7 - May 8

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Royal Suite, 1 Bedroom

  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Junior Suite

  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Junior Suite

Design Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Design Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Schlössl

Suite Schlössl | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite Schlössl

  • Mountain view
  • 53 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Large Twin Sofa Bed

View all photos for Premium Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Suite

  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite AllgäuGlück

Suite AllgäuGlück | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite AllgäuGlück

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Royal Suite, 1 Bedroom

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Royal Suite, 1 Bedroom

  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Royal Suite, 1 Bedroom

  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Royal Suite, 1 Bedroom

  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Suite

  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Located in Schwangau, Das Rübezahl – Romantic Hideaway & Boutique Spa is in a rural area and near a boardwalk/promenade. Museum of the History of Wittelsbach and Fuessen Music Hall are cultural highlights, and some of the area's notable landmarks include Hohenschwangau Castle and Tegelberg Tram. Neuschwanstein Castle and Highline 179 are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing, downhill skiing, and skiing lessons, and don't miss out on the sledding. Visit our Schwangau travel guide
Map
87645, Bayern, Schwangau, Am Ehberg 31

What's nearby

  • Panorama Landschaft im Allgäu am Forggensee
    Forggensee
    12 min walk - 1.1 km
  • Lech
    Lech
    14 min walk - 1.2 km
  • Museum of Fuessen
    4 min drive - 2.8 km
  • St. Mang's Abbey
    4 min drive - 2.5 km
  • State Gallery in the High Castle
    4 min drive - 2.5 km

Getting around

  • Musau Station
    10 min drive
  • Munich Airport (MUC)
    129 min drive

Restaurants

  • Hotel Hirsch
    3 min drive
  • Schloss Brauhaus Schwangau
    15 min walk
  • Ristorante La Perla
    8 min drive
  • Café Restaurant Madame Plüsch
    8 min drive
  • Bäckerei-Café Brunner
    7 min drive

About this property

Das Rübezahl – Romantic Hideaway & Boutique Spa

Luxury hotel remodeled in 2021 and located near Hohenschwangau Castle
Located close to Fuessen Music Hall and Museum of the History of Wittelsbach, Das Rübezahl – Romantic Hideaway & Boutique Spa provides a free breakfast buffet, a terrace, and a firepit. Adventurous travelers may like the hiking/biking, ice skating, and sailing at this hotel. Treat yourself to a massage at the onsite spa. The on-site local and international cuisine restaurant, Louis II, offers lunch, dinner, and light fare. Enjoy onsite activities like snowshoeing and boat tours. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • A free bus station shuttle, free bicycle rentals, and tennis courts
  • An electric car charging station, access to a nearby health club, and an elevator
Room features
All 54 individually furnished rooms feature perks such as heated floors and pillow menus, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Wardrobes/closets, heated floors, and LED light bulbs

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  • Hot tub
  • Breakfast included
  • Spa
9.6 out of 10, Exceptional, 77 reviews
The price is ￥69,103
￥74,642 total
includes taxes & fees
May 19 - May 20
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free train station pick-up and drop-off shuttle from 9:00 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee of EUR 74; reservation required
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • AlpenRausch
  • Louis II

Things to do

  • 3 hot tubs
  • Bicycle storage
  • Bicycle tours
  • Boat tours
  • Books
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Ice skating
  • Library
  • Mountain biking
  • Outdoor pool
  • Sailing
  • Sauna
  • Ski storage
  • Snowshoeing
  • Steam room
  • Tennis

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator
  • Handrails in stairways (35 inches high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Well-lit path to entrance

More

  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Electric bike charging
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - November 2021
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guest who plan to arrive after 10 PM must contact the property in advance by telephone to make check-in arrangements.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 32 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.90 per person, per night for adults; EUR 0.95 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 32 per pet, per day
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 74

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hotel Das Rübezahl Schwangau
Das Rübezahl Schwangau
Das Rübezahl
Hotel Das Rübezahl Hotel
Hotel Das Rübezahl Schwangau
Hotel Das Rübezahl Hotel Schwangau

Frequently asked questions

Does Das Rübezahl – Romantic Hideaway & Boutique Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Das Rübezahl – Romantic Hideaway & Boutique Spa?

As of May 6, 2026, prices found for a 1-night stay for 2 adults at Das Rübezahl – Romantic Hideaway & Boutique Spa on May 7, 2026 start from ￥69,707, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Das Rübezahl – Romantic Hideaway & Boutique Spa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 32 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Das Rübezahl – Romantic Hideaway & Boutique Spa?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Das Rübezahl – Romantic Hideaway & Boutique Spa?

Check-out is at 11 AM.

Does Das Rübezahl – Romantic Hideaway & Boutique Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Das Rübezahl – Romantic Hideaway & Boutique Spa located?

Situated in the mountains, this luxury hotel is within 3 mi (5 km) of Museum of the History of Wittelsbach, Tegelberg Tram, and Hohenschwangau Castle. Fuessen Music Hall and Neuschwanstein Castle are also within 3 mi (5 km). Füssen Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Das Rübezahl – Romantic Hideaway & Boutique Spa Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 77 out of 103 reviews
Rating 8 - Good. 17 out of 103 reviews
Rating 6 - Okay. 5 out of 103 reviews
Rating 4 - Poor. 3 out of 103 reviews
Rating 2 - Terrible. 1 out of 103 reviews

Reviews

Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a superb location
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Lyudmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nestled in quiet valley facing Alpine mountains with view of 19th-century Neuschwanstein Castle this hotel is a combination of rustic and modern stile with nice facilities to relax and enjoy region's timeless charm and a deep connection to its cultural roots
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service
Super Hotel
Verified

10/10 Excellent

faize

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great views and great food! Thank you
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sign view is good for picture
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Heide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are excellent vegan meals. Surprising and highly delicious. Our wishes were fulfilled before i knew them!
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Akihiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ジュニアスイートルームに2泊しました。遠くにですが、お部屋からはノイシュバンシュタイン城とホーエンシュヴァンガウ城の両方が見えるのはとても貴重だと思います。レストランからもお城は見えてドイツの田舎の景色も良いです。 お部屋もゆったりしていて素敵です。お部屋にはバスタブが無いのは残念でしたが、5月なので大丈夫でした。観光に時間を使い、スパを利用する時間が無くとても残念でした。スパも良さそうでした。 次回は是非スパを利用したいです。 朝食はとても料理が美味しかったし、朝からスパークリングワインも飲めて良かったです。 スタッフの方もとても親切でした。道路閉鎖の関係でタクシーを呼ぶのが困難だったのですが、帰りにフッセン駅まで送ってくださいました。お値段はお高いですが、素敵なホテルなので、また数年後帰ってきたいです。
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Hendrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal, sehr schönes Zimmer sehr gutes Frühstücksbuffet. Abendessen à la carte wirklich sehr zu empfehlen.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

MURILLO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia excelente, super limpo, estrutura de puscias, sauna super incrivel, equipe muito bdm treinada, comida excelente.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jayr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso
Stayed 3 nights in May 2025
Verified

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Tolle Lage mit Sicht auf die Schlösser. Zimmer ok. Auf dem Zimmer keine Klimaanlage. Gut bestückte Minibar (kostenpflichtig). Hotel Bar sehr gut. Super Cocktails, hochpreisig. Personal freundlich. Frühstück gut. Alles schön renoviert. Restaurant und Bar klimatisiert. Wellnessbereich blieb allerdings hinter den Erwartungen zurück. Zwei indoor Whirlpools entpuppten sich als zwei Whirlwannen für jeweils eine Person. Outdoor Whirlpool sich nur für zwei Personen und abends zu kalt. Pool klein und kalt. Für einen Wellness Urlaub nur bedingt geeignet. Preis-/Leistungsverhältnis unter diesem Gesichtspunkt weniger gut. Als Hotel für Sightseeing und Ausflüge sicherlich besser geeignet.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel e serviço impecáveis.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel.

Tudo ótimo, com exceção de que quando chegamos nos colocaram em um quarto diferente do que havia reservado e insistiram que era da mesma categoria, que só tinham 3 daqueles quartos e estavam todos ocupados, porém, em nenhum momento aparece esse quarto nas Fotos de escolha da categoria. Depois de insistirmos, nos colocaram no quarto que havíamos reservado. Serviço impecável.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Edemir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Ótima localização, café da manhã ótimo, instalações muito limpas, bem cuidadas e elegantes.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vielen Dank für den herausragenden Service das ging bei der Begleitung zum Zimmer bei Ankunft an. Wir dirften sogar am Abreise Tag noch den Wellness Bereich nutzen. Das Essen der Verwöhnpension war hervorragend.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Stephan

Liked: Staff & service, property conditions & facilities, room comfort

Auszeit

Zimmer werden alle 2 Tage gereinigt und für die Einsparungen als ökologischer Ausgleich Bäume gepflanzt. Gute Idee wen no man die Story weiter verfolgen könnte. Wo und wieviel wurde gepflanzt usw. Da wir das Zimmer erst nach 3 Tagen gereinigt haben wollten, klappte der Service dann nicht mehr richtig im Rhytmus und Vollständigkeit. Sehr freundliches Personal und kompetente Hotelbar mit Riesensuswahl. Tolle Weinkarte. Mit Abstand das Hotel mit den meisten Leihfahrrädern (und das ist kein Sporthotel). Absolut ruhig sind die Zimmer auf der Westseite bis auf den morgendlichen Anlieferverkehr was verschmerzest ist. Zimmer Ostseite mit umwerfenden Panoramablick auf die Schlösser, Weide,Kühe. Schön wäre beim Checkin ein gemeinsamer Rundgang durch Wellness, Restaurant und Terrasse gewesen.
Stayed 9 nights in Jul 2022
Verified

10/10 Excellent

Holger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein herrliches, sehr gut gelegenes Hotel mit einem tollen Ambiente
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Dorte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skønt ophold

Hyggeligt
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful spa resort. The staff were extremely friendly and professional. Lovely restaurant and bar, lovely pool and spa area, free use of bicycles, and great location near Fussen, Neuschwanstein and Hohenschwangau. My wife and I really enjoyed ourselves and we would definitely return.
Stayed 3 nights in Sep 2021
Verified

10/10 Excellent

Filipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso

Staff perfeito. Os atendimentos no restaurante durante jantar e durante o café da manha foram excelentes. O hospede se sente absolutamente bem acolhido por toda equipe do hotel desde o check inn até o check out.
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Verified traveler

Pessimo rapporto qualità prezzo

Troppo caro per i servizi offerti e per la qualità della struttura in generale. Ristorante costoso e cibo di media qualità. La SPA appena suifficiente. La cosa più grave è che se chiamavi in hotel per prenotare direttamente di facevano pagare oltre 100 euro in meno!!! Dei truffatori....
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was wonderful with great view of castles from balcony. Spa was geat. Loved the steam room!
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

RJ

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The man at the service desk was simply mean and unapologetic about our shower breaking and messing up our entire day as it took hours to fix and our baby could not nap. We weren’t offered a room or any extra care to help make it better. Left a very bad taste to a very special and long awaited trip. There were flies all around in the spa and the room was very disappointing considering the price. I thought this hotel was going to be our greatest stay on the trip and it turned out to be the worst.
Stayed 2 nights in May 2019
Verified

6/10 Okay

Marcio C S

Liked: Cleanliness, staff & service

Não vale o que custa !!

Muito bem localizado , mas não vale o que cobram .. sem ar condicionado , restaurante gourmet só funciona sexta e sábado. Conseguir uma mesa com vista seja para o café da manhã ou jantar, é praticamente impossível! Funcionários muito atenciosos !!!
Stayed 1 night in Oct 2019