I am completely satisfied with my stay at this wonderful hotel. The staff was always kind and helpful, and the room was spacious, clean, and comfortable. I think I will definitely return on my future trips to Sarajevo.
2026 年 5 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Tommy
2026 年 4 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fint hotel ift prisen. Meget røglugt i restauranten og receptionen
2026 年 4 月に 5 泊滞在
宿泊者限定の口コミ
6/10 (普通)
David
2026 年 9 月 19 日
良かった点 : 清潔度
As a non smoker I found the hotel to be filled with cigarette smoke. This got to all floors. The cause is the smoking coffee bar beside the Checkin area with the door left open as well was staff smoking behind the counter at breakfast time. I really found this off putting. I thought the days of returning to my room with my clothes smelling of smoke were over but I guess not. The check in staff could be abrupt and lacked service delivery skills. They do speak English but some of the female staff were abrupt when asking simple questions of them. I had an apartment in the 5th floor but there were weddings taking place throughout the hotel and the noise of loud music along with people banging on my door at 3-5am was terrible and disturbing. Some were drunk and lots and others were kids thinking they were having a nice time. Overall I doubt I will stay here upon my return. Breakfasts were adequate but the crowds at the buffet were terrible.
2026 年 9 月に 4 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Mujo
2026 年 8 月 17 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Unfortunately, this property was very disappointing and appears to be poorly maintained. There was a significant amount of trash around the property, which took away from the overall experience.
Inside the room, the bathroom ceiling was leaking, and there were areas where you could see exposed damage. The air conditioning was also essentially nonexistent, which made the stay very uncomfortable.
The one positive was the staff—they were very nice, friendly, and welcoming. Unfortunately, the condition and maintenance of the property made it difficult to enjoy the stay. I hope management takes these concerns seriously and invests in improving the property.
2026 年 8 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Munir
2026 年 5 月 14 日
気になった点 : スタッフとサービス、施設のコンディションと設備
Overall decent hotel but a bit dated and quite busy which created some disturbance
2026 年 4 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Hussam
2026 年 5 月 22 日
良かった点 : スタッフとサービス、施設のコンディションと設備
God service 100*100
2026 年 5 月に 2 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Robert
2026 年 4 月 24 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Great staff, the breakfast and dinners were good. The room had holes in the wall and roof, bugs, exposed wire, and the card holder on the wall kept falling off.
2026 年 4 月に 5 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Lori
2024 年 4 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay.
2024 年 4 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Admir
2025 年 5 月 11 日
Great property and great staff
2025 年 4 月に 13 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Dzenis
2025 年 11 月 11 日
良かっ た点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I didn’t get a chance to experience everything but its a good hotel and convenient to someone who has a flight the following morning/ day
2025 年 10 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
mahd
2025 年 4 月 13 日
良かった点 : 清潔度、スタッフとサービス
Vary good hotel
2025 年 4 月に 7 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Dorran
2026 年 8 月 30 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our experience at Hollywood Hotel was absolutely appalling. The first room we were given had non-functioning air conditioning, so we had to move rooms. Unfortunately, the second room was hardly any better — the AC was so weak that it was practically useless.
Both rooms had strong smells of cigarettes and sewage, which made them extremely unpleasant to stay in. The rooms were also filthy and badly maintained, with a heavily scratched and battered headboard that looked like it hadn’t been replaced in years. To make matters worse, there was only ONE pillow on a double bed.
There is also no kettle in the room and not even complimentary bottled water. If you’re travelling with children or, especially, babies, this makes the stay an absolute hell holiday. Having access to hot water and drinking water should be basic, particularly for families travelling with young children.
The hotel desperately needs a major renovation. Everything feels tired, neglected and run-down.
And the staff? Possibly the worst part of the whole experience. Not a single member of staff was genuinely helpful. They were rude, dismissive and completely uninterested in resolving problems. When you ask for something, you’re met with shrugs rather than assistance — as though you’re inconveniencing them simply by asking for basic hotel service.
For a hotel of this size and price, the standard is completely unacceptable. Functioning air conditioning, clean and fresh-smelling rooms, adequate bedding, drinking wa
2026 年 8 月に 1 泊滞在
宿泊者限定の口コミ
4/10 (不満)
BÜLENT
2026 年 3 月 4 日
気になった点 : 清潔度
Her yer yemek kokuyor. Odamın kapısı kapanmıyordu. Çalışanlar suratsız
2026 年 2 月に 4 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Fayez
2024 年 8 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good hotel
2024 年 8 月に 2 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Fahmida
2026 年 9 月 4 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Possibly the worst hotel experience I’ve ever had — avoid at all costs
Calling Hollywood Hotel a hotel is generous. Based on our experience, I genuinely wouldn’t even give it one star.
We were first given a room where the air conditioning simply didn’t work. We had to move rooms, only to discover that the AC in the second room was so weak it was basically useless. In hot weather, this is completely unacceptable.
The rooms were dirty, badly maintained and smelled strongly of both cigarettes and sewage. The headboard was covered in scratches and looked absolutely battered. There was ONE pillow on a double bed. It honestly felt like nobody had bothered to check the room properly before giving it to guests.
There was no kettle and not even complimentary drinking water in the room. If you are travelling with children or babies, prepare yourself for what can only be described as a hell holiday. Basic necessities that families should reasonably expect from a hotel simply aren’t provided.
And then there’s the staff.
Absolutely appalling customer service. We didn’t encounter a single member of staff who was genuinely helpful. They were rude, dismissive and acted as though basic requests were an inconvenience. Ask for something and you’re met with a shrug of the shoulders rather than any attempt to help. There was no warmth, no urgency and absolutely no sense that they cared about the guest experience.
The entire hotel feels old, neglected and desperately in need of renovation.
2026 年 8 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常 に良い)
ahmad
2025 年 7 月 1 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Even so its far from the old cily , but it has a unique location, sourounded will all kind of shops and coffee shops, it seems its busy most of the year, with huge free parking space, great breakfast .
2025 年 6 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
sedin
2024 年 9 月 19 日
Clean and nice .Love the pool and sauna.Sokak restaurant is nice.Love the food.
2024 年 9 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
ahmad
2023 年 5 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This is the largest and affordable hotel in this area, you have the access to small shopping center and the staff of the hotel are so friendly, with clean and quiet rooms.
2023 年 5 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
adnan
2024 年 5 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ITs conveniently located near airport, clean with great clean spa and swimming pool facility