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Europe Hotel

5.0 star property
A peaceful retreat in Sarajevo's Old Town where attentive staff, rejuvenating spa treatments, and stunning rooftop views create a luxurious experience

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Europe Hotel in Old Town Sarajevo offers a refined escape. Book hydrotherapy or massage treatments at the spa, dine at the on-site restaurant, or sip drinks at two bars. Enjoy free in-room WiFi and rooftop views of the historic district.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ￥23,301
￥28,217 total
includes taxes & fees
Apr 9 - Apr 10

Room options

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Showing 5 of 5 rooms

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Deluxe Apartment, City View | City view

Deluxe Apartment, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Royal Penthouse, City View

Royal Penthouse, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Royal Penthouse, City View

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Double Room Single Use, City View

TV

Deluxe Double Room Single Use, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room, City View

TV

Deluxe Double Room, City View

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room, City View

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
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About the neighborhood

Located in Old Town Sarajevo, a neighborhood in Sarajevo, Europe Hotel is near a train station. Despic House and Winter Olympic Centre ZOI '84 are cultural highlights, and travelers looking to shop may want to visit Brusa Bezistan and Markale. Looking to enjoy an event or a game while in town? See what's happening at Asim Ferhatovic Hase Stadium or Stadium FC Sarajevo. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like cave exploring and ecotours nearby. Visit our Sarajevo travel guide
Map
71000, Sarajevo, Vladislava Skarica 5

What's nearby

  • Latin Bridge
    Latin Bridge
    2 min walk - 0.2 km
  • Gazi Husrev-Beg Mosque
    Gazi Husrev-Beg Mosque
    2 min walk - 0.2 km
  • Sebilj in Sarajevo. View at the main square in the city center of Sarajevo (Baščaršija) full with pigeons early in the morning. Fountain in the middle and Baščar�šijska džamija (mosque) at the back.
    Baščaršija Džamija
    3 min walk - 0.3 km
  • Sarajevo City Hall landmark. / View at city hall in old town center of Sarajevo, landmark in capital of Bosnia and Herzegovina, Europe. /
    Sarajevo City Hall
    7 min walk - 0.6 km
  • Sarajevo Synagogue
    3 min walk - 0.3 km

Getting around

  • Podlugovi Station
    40 min drive
  • Sarajevo (SJJ-Sarajevo Intl.)
    27 min drive

Restaurants

  • Badem Caffe Slastičarna
    2 min walk
  • Ramis
    2 min walk
  • Tesla Pub
    2 min walk
  • Aščinica ASDŽ
    3 min walk
  • BarSa
    1 min walk

About this property

Europe Hotel

Luxury hotel located in Old Town Sarajevo
Take advantage of a rooftop terrace, a garden, and a hair salon at Europe Hotel. Indulge in aromatherapy, a body treatment, and a body scrub at the onsite spa. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, tour/ticket assistance, and a 24-hour front desk
  • A banquet hall, an elevator, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 160 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and daily housekeeping

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Secured, covered self parking on site (EUR 20.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • In-room massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height counter and sink
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1882
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 20.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: EUR 20.50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Europe Hotel Sarajevo
Europe Sarajevo
Europe Hotel Hotel
Europe Hotel Sarajevo
Europe Hotel Hotel Sarajevo

Frequently asked questions

Does Europe Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Europe Hotel?

As of Apr 2, 2026, prices found for a 1-night stay for 2 adults at Europe Hotel on Apr 9, 2026 start from ￥23,301, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Europe Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 20.50 per day.

What time is check-in at Europe Hotel?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Europe Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Europe Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 20.00 per vehicle applies.

Where is Europe Hotel located?

Located in Old Town Sarajevo, this luxury hotel is steps from Ferhadija Mosque, Ferhadija Street, and Gazi-Husrev Beg's Bezistan. Despic House and Sarajevo 1878–1918 are just steps away.

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Reviews

Europe Hotel Reviews

8.0

Very Good

8.4

Cleanliness

9.4

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 146 out of 360 reviews
Rating 8 - Good. 119 out of 360 reviews
Rating 6 - Okay. 55 out of 360 reviews
Rating 4 - Poor. 25 out of 360 reviews
Rating 2 - Terrible. 15 out of 360 reviews

Reviews

Verified

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, clean and the hotel very well situated
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Eric Ermin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience! Very consistent and professional service. Also amenities very good. You can tell they’ve renovated the hotel with quality in mind. The service team matched the same mindset Overall amazing!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Aljosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value, location and very friendly service.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Nice people Decent room
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Maziad

Disliked: Property conditions & facilities
Excellent location
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Jasmina

Liked: Cleanliness, amenities
It's very convenient location, walkable and safe.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Dusan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charm of old design and paintings on the walls. Staff was excellent too.
Stayed 5 nights in Oct 2024
Verified

8/10 Good

Arjan

Liked: Cleanliness, staff & service, amenities
Hotel is a bit dated and rooms are very warm...but clean and good people.....size of the rooms is enormous!
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Amila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff were wonderful. Edin was extremely helpful and professional. Major renovations are needed- there was a window leak in my room, furniture is old and banged up. Beds are too short- a 5’11’’ man could not fit. Lighting in the bathroom is not adequate for women, nor there was any lighting in the room for make up application. Quality of Housekeeping services is random. Food selection for breakfast was excellent but coffee machines were out for 5 days so we had to pay extra for coffee. Location and parking were great but serious work needs to be done for the price and rating the hotel is charging for.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

MOHSIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
During my stay at Hotel Europe in Sarajevo, I was thoroughly impressed by the exceptional level of service provided by the front desk associates. Every time I needed assistance or recommendations for places nearby, they were consistently professional, courteous, and incredibly helpful. Their dedication to high standards of hospitality truly enhanced my experience. The breakfast buffet was another highlight of my stay. It offered a wide variety of delicious and highly nutritious options, including fresh fruits, hot dishes, assorted drinks, and delightful desserts. The quality and selection exceeded my expectations and provided a perfect start to each day. Overall, Hotel Europe is an excellent choice for anyone visiting Sarajevo. I had a wonderful experience and fully intend to stay there again during my upcoming visit.
Stayed 8 nights in Sep 2025
Verified

6/10 Okay

Irman

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great location, hotel is outdated and needs major upgrades.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Muamera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in 2 rooms as a group of 5 with a small child. Great staff and facilities. Highly recommend.
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
It felt like old Europe n modern combined. The staff was great n very helpful.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Lovely hotel. The Viennese cafe is beautiful. The cafe and the bar are really good value for money, not the usual hiked up hotel prices. The corridors have a nice decor and the rooms are nice. I had a great view overlooking the garden and the Gazi Husrev-beg Mosque which was lit up nicely at night. Rooms have an extra bit of security when you go out - you get a standard key lock as well as digital card entry.
View from my room
Viennese cafe
Bosnian coffee
Stayed 1 night in Sep 2024
Verified

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful front desk and housekeeping staff. The restoration from the fire during the siege lacked charm and warmth. I wish they had tried to restore to something more like it was, more like the Viennese Cafe. Breakfast was good and varied. Coffee was poor. A 5 star hotel should do better than a convenience store coffee machine. I love Sarajevo, but not sure I would stay at the Europa again.
Stayed 5 nights in Jun 2024
Verified

6/10 Okay

Lejla

Not what I expected. First room had no electricity. They moved us to another room. It had electricity but the shower was not working. There was a tub available as well, but not everyone can climb over the tall tub. Once we checked out we were told parking was extra . That was disappointing. Breakfast is included and it was 10 out of 10 ! Staff is friendly . Rooms are nice size . Overall its an old hotel, it could be improved with remodeling.
Stayed 2 nights in Sep 2024
Verified

2/10 Terrible

medina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hair dryer didn’t work. No conditioner. Can’t control a/c in room. No iron (yes, they do have the service, but what about if I don’t want the service or I’m in rush??). Not clean for 4-5 star hotel & that price in Bosnia!! Garage too small - sometimes no place to park. Very dirty going through hallway to garage!! Very dirty in garage!
Stayed 2 nights in Jul 2024
Verified

4/10 Poor

Wayne

Liked: Staff & service
Disliked: Property conditions & facilities
The lobby is boring and unwelcoming looking. The elevator is hard to see tucked in a corner and recessed. The reception desk looks like something for an office, low to the floor were employees sit at the desk. The desk has no interesting design. The colors/wood paneling are dark and depressing and are found throughout the room hallways which are extremely dimly lighted. The connected Becka Kafana Viennese cafe is beautiful, has good food, including pastries, coffee and service and prices are low, but is generally empty. I guess it's too traditional and upscale looking for people. The outdoor dining area is very large, pleasant and casual and looks at the ruins of a wall and the old shopping gallery building. It has a very limited evening menu so I went to the cafe.
Stayed 3 nights in Jul 2023
Verified

6/10 Okay

Julia

Disliked: Amenities
This hotel seems to be too big and unwieldy for the management to cope with. We were mystified by how it managed to rate 5 stars, unless this is just a tick-box scheme which is completed by the hotel itself. Our first stay there, earlier in the month was dire (and we have reviewed it as such). Our second stay (which, to be honest we regretted having booked) was a bit better – the hotel seemed to have got itself together, and our room was ready for us, the staff were no longer ignoring or glaring or shouting at the guests. It was surprising that the safe in the room was too small for a laptop computer and there was, apparently, no other form of safekeeping for valuables in a hotel of this supposed stature. And the tea/coffee making facility in the room still consisted of one sachet of Nescafé instant coffee and one Hibiscus teabag. Altogether, the Hotel Europe was quite a strange experience, which didn't do justice to the beautiful, interesting and otherwise welcoming town of Sarajevo, which has done so much to recover from its painful history.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and the breakfasts were great. Staff was very friendly and helpful when needed. I would definitely stay here again.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location big rooms, big breakfast buffet
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Hasret

Hotel is a bit outdated.
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

senad

Disliked: Cleanliness, staff & service, property conditions & facilities
No HEAT in the rooms. Do not stay there during winter.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eldina

Liked: Amenities
Nice location. Old hotel.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Aug 2023