Entire condo

Stay's OTARU

3.0 star property

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Close to Otaru Canal, Stay's OTARU provides amenities like laundry facilities. Stay connected with free in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
  • Parking available

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 8:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 1100 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Stay's OTARU pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1100 per night.

What time is check-in at Stay's OTARU?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Stay's OTARU?

Check-out is at 10:00 AM.

Where is Stay's OTARU located?

Situated in Otaru, this condo building is within a 10-minute walk of Suitengu and Otaru Canal. Kitaichi Venezia Museum and Sakaimachi Street are just steps away. Minami-Otaru Station is 10 minutes by foot and Otaru Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Amenities

9.0

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 11 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

Reviews

Verified

10/10 Excellent

LAM Tak

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room is big, and the other facilities in the room are quite nice. And the room has a very good view.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

nico

Liked: Cleanliness, amenities
部屋が広く景色もきれいでした。とてもリーズナブル!
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New, comfortable apartment

Very clean, very new apartment. Well equipped for self catering. Comfortable as well. Note that parking onsite is payable.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感がありとても良かったです。
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Chun Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間非常舒適,我選的是海景房,所以景色非常靚,住宿跟南小樽車站有點距離,所以見意坐的士,下次會再入住。
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otaru apt

ski stop over , hard to contact them in advance for instructions. coridoors very cold ?
Stayed 1 night in Feb 2020
Verified

8/10 Good

Dario

Liked: Cleanliness, amenities
It seams a new building. Rooms are spacious and well equiped
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
写真通りでめちゃ良かったです。 設備は新しいし、ベッドも大きいし、熟眠した。 全体的には家みたいです。
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

SIU HANG EDMUND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great room! Walking distance to many attractions. No reception before 3pm!
Stayed 2 nights in Dec 2019
Verified

8/10 Good

AOYAMA

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

SHIKI

Stayed 2 nights in May 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020