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Hotel Gracery Sapporo

Photo gallery for Hotel Gracery Sapporo

Featured Image
Down comforters, memory foam beds, desk, blackout drapes
Down comforters, memory foam beds, desk, blackout drapes
Down comforters, memory foam beds, desk, blackout drapes
Down comforters, memory foam beds, desk, blackout drapes

Overview of Hotel Gracery Sapporo

Hotel Gracery Sapporo

3.5 out of 5

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
060-0007, Hokkaido, Sapporo, 4 Kita 4 Jonishi Chuo-ku

Explore the area

  • Popular LocationOdori Park9 min walk
  • Popular LocationTanukikoji Shopping Street13 min walk
  • Popular LocationSapporo JR Tower14 min walk
  • AirportSapporo (CTS-New Chitose)35 min drive

Choose dates to view prices

About this area

Sapporo

Located in Chuo-ku neighborhood, Hotel Gracery Sapporo is connected to a shopping center. Sapporo TV Tower is a notable landmark, and the area's natural beauty can be seen at Odori Park and Nakajima Park. Looking to enjoy an event or a game? See what's going on at Makomanai Sekisui Heim Ice Arena or Sapporo Dome. Spend some time exploring the area's activities, including skiing and a ski shuttle. Guests love the hotel's convenience to public transportation: Nishi-Yon-Chome Stop is 12 minutes by foot and Odori Station is 12 minutes.

What's nearby

  • Former Hokkaido Government Office Building - 8 min walk
  • Hokkaido Ainu Centre - 8 min walk
  • Odori Park - 9 min walk
  • Tanukikoji Shopping Street - 13 min walk
  • Sapporo JR Tower - 14 min walk

Getting around

  • Nishi-Yon-Chome Stop - 12 min walk
  • Sapporo Station - 16 min walk
  • New Chitose Airport (CTS) - 35 min drive

About this property

Hotel Gracery Sapporo

Central hotel connected to a shopping center in Sapporo with 24-hour front desk
A restaurant, concierge services, and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and multilingual staff. All 440 rooms provide free WiFi and free wired Internet, flat-screen TVs with digital channels, and conveniences like refrigerators and coffee makers. Guests will also find memory foam beds, MP3 docks, and down comforters.
Hotel Gracery Sapporo offers 440 air-conditioned accommodations with MP3 docking stations and complimentary bottled water. Memory foam beds feature down comforters. 26-inch flat-screen televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby

Food and drink

  • Japanese breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 1650 per person
  • 1 restaurant

Family friendly

  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Japanese

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • Digital channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1080.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for Japanese breakfast: JPY 1650 per person (approximately)
  • Crib (infant bed) fee: JPY 1080.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Gracery
Gracery Hotel
Gracery Hotel Sapporo
Gracery Sapporo
Gracery Sapporo Hotel
Hotel Gracery
Hotel Gracery Sapporo
Sapporo Gracery Hotel
Sapporo Hotel Gracery
Hotel Gracery Sapporo Hotel
Hotel Gracery Sapporo Sapporo
Hotel Gracery Sapporo Hotel Sapporo

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 247 out of 745 reviews
5 - Excellent 33%
Rating 4 - Good. 341 out of 745 reviews
4 - Good 46%
Rating 3 - Okay. 120 out of 745 reviews
3 - Okay 16%
Rating 2 - Poor. 28 out of 745 reviews
2 - Poor 4%
Rating 1 - Terrible. 9 out of 745 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.1/5

Staff & service

4.3/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great.
Stayed 3 nights in Jul 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff attitude were terribly poor. Unwilling to help at all.
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

2/5 Poor

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Reception staff is helpful, but room facilities are aged and not work properly, Quiet disappointed.
Stayed 1 night in Feb 2020