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Authent Hotel Otaru

Photo gallery for Authent Hotel Otaru

Featured Image
Down comforters, desk, iron/ironing board, free WiFi
Down comforters, desk, iron/ironing board, free WiFi
Down comforters, desk, iron/ironing board, free WiFi
View from Room

Overview of Authent Hotel Otaru

Authent Hotel Otaru

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
047-0032, Hokkaido, Otaru, 2-15-1, Inaho

Explore the area

  • Popular LocationSakaimachi Street3 min walk
  • Popular LocationOtaru Canal6 min walk
  • Popular LocationOtaru City General Museum Ungakan10 min walk
  • AirportSapporo (OKD-Okadama)33 min drive

Choose dates to view prices

About this area

Otaru

Located in Otaru, Authent Hotel Otaru is in the city center. Otaru City Art Museum and Otaru Music Box Museum are cultural highlights, and some of the area's activities can be experienced at Shin Nihonkai Ferry and Otaru Tenguyama Ropeway. Otaru Kihinkan and Otaru Aquarium are not to be missed. Spend some time exploring the area's activities, including skiing.

What's nearby

  • Sakaimachi Street - 3 min walk
  • Otaru City Art Museum - 3 min walk
  • Otaru Canal - 6 min walk
  • Otaru City General Museum Ungakan - 10 min walk
  • Suitengu - 11 min walk

Restaurants

  • Casablanca – Restaurant offering French cuisine. Serves breakfast, lunch, and dinner.
  • Irifune – Restaurant offering Japanese cuisine. Serves breakfast, lunch, and dinner.
  • Kaioh – Serves lunch and dinner.
  • Ondine – Serves light fare.

Getting around

  • Hoshimi Station - 18 min drive
  • New Chitose Airport (CTS) - 65 min drive

About this property

Authent Hotel Otaru

3.5-star hotel, walk to Otaru Canal
3 restaurants, 2 bars/lounges, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/café, and coffee/tea in a common area. All 195 rooms boast deep soaking tubs and offer free WiFi and LED TVs. Other amenities available to guests include free wired Internet, refrigerators, and room service.
Authent Hotel Otaru offers 195 air-conditioned accommodations with complimentary bottled water and slippers. Beds feature down comforters. LED televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.

This Otaru hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Japanese breakfast available for a fee daily 7 AM–9:30 AM: JPY 2550 per person
  • 3 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Sauna

Family friendly

  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Japanese

Business services

  • Meeting room

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Heating

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for Japanese breakfast: JPY 2550 per person (approximately)
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Facilities fee: JPY 300 per person and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Authent Hotel
Authent Hotel Otaru
Authent Otaru
Authent Otaru Hotel
Otaru Authent Hotel
Authent Hotel Otaru Hokkaido
Authent
Authent Hotel Otaru Hokkaido
Authent Hotel Otaru Hotel
Authent Hotel Otaru Otaru
Authent Hotel Otaru Hotel Otaru

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 224 out of 543 reviews
5 - Excellent 41%
Rating 4 - Good. 254 out of 543 reviews
4 - Good 47%
Rating 3 - Okay. 51 out of 543 reviews
3 - Okay 9%
Rating 2 - Poor. 13 out of 543 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 543 reviews
1 - Terrible 0%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Spent a day in Otaru for the 2020 snow festival. Authent Hotel in Otaru was great. Clean, convenient, walking distance from the train station via a covered shopping street. Room was available early, which was a plus, given our busy day. All in all a great experience.
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish to thanks 1 of the counter staff that took the extra effort to help me when i face some issue in looking for mapcode. He even ask for my itinerary and offer to help me find out all the mapcodes of the location i wish to go. Sorry i did not get your name. Thank you.
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Stayed 1 night in Jan 2020