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fami THE GREEN OTARU

2.5 star property
City center sanctuary offers a peaceful stay with modern comforts, making it an ideal base for exploring the charming port town of Otaru

Choose dates to view prices

THE GREEN OTARU sits in the heart of the city, providing a quiet retreat after a day of sightseeing. Travelers appreciate the hotel's strategic location, while practical amenities like laundry facilities and complimentary in-room WiFi make longer stays comfortable and connected.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Economy Twin Room

Economy Twin Room | Free WiFi

Economy Twin Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Toilet with electronic bidet
Hair dryer
Shower/tub combination
Electric kettle
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room (Shower Only)

Standard Twin Room (Shower Only) | Free WiFi

Standard Twin Room (Shower Only)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Hair dryer
Toilet with electronic bidet
Electric kettle
Satellite channels
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking (Shower Only with Electric bicycle)

Standard Twin Room, Non Smoking (Shower Only with Electric bicycle) | Free WiFi

Standard Twin Room, Non Smoking (Shower Only with Electric bicycle)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Hair dryer
Toilet with electronic bidet
Electric kettle
Satellite channels
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Moderate Twin Room (A)

Moderate Twin Room (A) | Free WiFi

Moderate Twin Room (A)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Toilet with electronic bidet
Hair dryer
Shower/tub combination
Electric kettle
Satellite channels
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Moderate Twin Room (B)

Moderate Twin Room (B) | Free WiFi

Moderate Twin Room (B)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Toilet with electronic bidet
Hair dryer
Shower/tub combination
Electric kettle
Satellite channels
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Family Room

Standard Family Room | Free WiFi

Standard Family Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Toilet with electronic bidet
Hair dryer
Shower/tub combination
Electric kettle
Satellite channels
  • Sleeps 8
  • 2 Large Twin Bunk Beds

View all photos for Deluxe Family Room

Deluxe Family Room | Free WiFi

Deluxe Family Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Toilet with electronic bidet
Hair dryer
Shower/tub combination
Electric kettle
Satellite channels
  • Sleeps 8
  • 2 Large Twin Bunk Beds

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About the neighborhood

Located in Otaru, fami THE GREEN OTARU is in the city center. Otaru Music Box Museum and Niseko-Shakotan-Otarukaigan Quasi-National Park are local attractions and those in the mood for shopping can visit Otaru Canal and Sakaimachi Street. Otaru Kihinkan and Shukutsu Marine Land are also worth visiting. Visit our Otaru travel guide
Map
047-0032, Hokkaido, Otaru, 1-4-11 Inaho

What's nearby

  • Sakaimachi Street
    Sakaimachi Street
    5 min walk - 0.4 km
  • Otaru Canal
    Otaru Canal
    6 min walk - 0.6 km
  • Otaru City General Museum Ungakan featuring heritage elements and railway items
    Otaru City General Museum Ungakan
    8 min walk - 0.7 km
  • St Maarten and St Martin
    Otaru Music Box Museum
    14 min walk - 1.2 km
  • Shin Nihonkai Ferry
    3 min drive - 2.0 km

Getting around

  • Otaru Station
    6 min walk
  • Teine Station
    21 min drive
  • New Chitose Intl. Airport (CTS)
    79 min drive

Restaurants

  • あまとう
    1 min walk
  • 中華食堂 桂苑
    2 min walk
  • 大衆バルBridge
    3 min walk
  • カサブランカ
    1 min walk
  • ニュー三幸 小樽本店
    2 min walk

About this property

fami THE GREEN OTARU

Hotel near Otaru Canal
fami THE GREEN OTARU provides laundry facilities and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Express check-in, an elevator, and smoke-free premises
Room features
All guestrooms at fami THE GREEN OTARU feature comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • Flat-screen TVs with satellite channels
  • Mini fridges, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in fee: JPY 500 for check-in between 10:00 AM and noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: JPY 500 for check-in between 10:00 AM and noon

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

fami THE GREEN OTARU Hotel
fami THE GREEN OTARU Otaru
fami THE GREEN OTARU Hotel Otaru

Frequently asked questions

Is fami THE GREEN OTARU pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at fami THE GREEN OTARU?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available from 10:00 AM– noon for a fee of JPY 500.

What time is check-out at fami THE GREEN OTARU?

Check-out is at 10:00 AM.

Where is fami THE GREEN OTARU located?

Located in the heart of Otaru, this hotel is within a 10-minute walk of Bank of Japan Museum and Otaru Canal. Otaru City Art Museum and Old Endo Matabei House are also within 5 minutes. Otaru Station is 6 minutes by foot and Minami-Otaru Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

fami THE GREEN OTARU Reviews

7.2

Good

8.0

Cleanliness

6.6

Amenities

6.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 10 out of 47 reviews
Rating 8 - Good. 15 out of 47 reviews
Rating 6 - Okay. 16 out of 47 reviews
Rating 4 - Poor. 2 out of 47 reviews
Rating 2 - Terrible. 4 out of 47 reviews

Reviews

2/10 Terrible

TOMOAKI

Disliked: Staff & service, property conditions & facilities, room comfort
立地は問題なく、直ぐ近くにコンビニや屋台横丁などもあり、とても便利でした。 しかし、ホテルの部屋の壁が薄く、隣室の声やいびきなどが聞こえてきて、しっかり眠ることができませんでした。
Stayed 5 nights in Dec 2022

2/10 Terrible

???

Disliked: Staff & service, property conditions & facilities
壁が薄すぎる、隣の声も上下の声も聞こえる。立地はいい。
Stayed 1 night in Aug 2022

8/10 Good

ERI

Liked: Staff & service, amenities, property conditions & facilities
自動チェックイン機が1台しかない為、若干待ったし、自分自身も手間取りました。予約時に必要な情報を求めるようにすれば、もう少し時間短縮できるのではないかと思います。 他の方の口コミにもあったよう、隣の部屋の音が非常に気になります。ドアの開け閉めの音がうるさく、なかなか寝付けませんでした。 1階のサービスのコーヒーが美味しかったです。 チェックアウト後は、近くの本館で荷物を預かって頂くことができ、大変助かりました。
Stayed 1 night in Aug 2022

8/10 Good

Reiko

Liked: Cleanliness, staff & service
おしゃれなホテルで全般的に清潔にしてあり気に入ったが、シャワーの水圧が弱く、排水は悪かった。チェックイン、アウトは機械で出来るので良かった。コーヒーも美味しかった。
Stayed 1 night in Jul 2022

8/10 Good

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋に姿見鏡が欲しい バスルームにごも箱必要 バスルームは綺麗で清潔感があった
Stayed 1 night in Jun 2022

10/10 Excellent

Chika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適に過ごすことができました。
Stayed 1 night in Jun 2022

8/10 Good

DOBASHI

Liked: Cleanliness, staff & service, property conditions & facilities
はじめての機械での手続きにちょっと戸惑いましたが、施設はきれいでした。電話対応したグリーンホテルの方の対応も親切でした。 ただ、駐車場がないのが少々面倒でした。
Stayed 1 night in Mar 2022

2/10 Terrible

Takuma

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
喫煙される方に限る話ですが外にしか喫煙スペースはありません。場所を聞こうにもスタッフがフロントにいないので内線で聞くしかありませんでした。私が泊まった部屋に限っては暖房の効きも悪かったです。正直二度と泊まりたいとは思いません。
Stayed 1 night in Feb 2022

6/10 Okay

カズナリ

Liked: Cleanliness
隣りの部屋の音が良く聞こえます。
Stayed 1 night in Feb 2022

6/10 Okay

じゅん

Disliked: Amenities, property conditions & facilities
今回宿泊しました。 気になった点 ・お風呂の給湯温度が低い どんなに目盛りを上げても４０度程度しか 上がらず冷めてしまいました。 外仕事で冷えた体を温めるにはもう少しあげられたらいいかと思います。 ・ドアからの隙間風で部屋が冷めやすい 　エアコンの暖房を付けていても 　冷気が侵入してきて部屋が 　冷めやすかったです。 　エアコンにもタイマーがあるせいか 　夜中に寒くて目が覚めました。 寒がりさんには向かないかも・・・。 部屋の設備はキレイで 心地よかったために残念でした。 ホテル近辺は飲食店やコンビニが充実していて長期滞在もしやすい印象でした。
Stayed 6 nights in Jan 2022

10/10 Excellent

JUNKO

Liked: Cleanliness, amenities, property conditions & facilities
チェックインが遅くなった時にも、わざわざ電話をくださいまして、自動チェックインで入室できました。 部屋は、シャワーはありますがバスタブのない部屋でしたが、シャワーブースは外国のホテルのようで、気に入りました。
Stayed 2 nights in Jan 2022

8/10 Good

masaru

Liked: Cleanliness, staff & service, property conditions & facilities

リーズナブルで立地も良くまた使いたい

部屋の広さや清潔感があって良かったですが駐車場がない事とお風呂の親の温度が低かったことが少し残念でした。 でも観光するにも立地条件がとても良くリーズナブルなため、また利用させていただきたいです。
Stayed 1 night in Jan 2022

6/10 Okay

masahiko

Disliked: Staff & service
受け付けの人の対応は、ホテルのレベルではない。客商売とは思えないくらいの無愛想。 自動化されてる無人のチェックイン機も使いにくい。邪魔くさい。
Stayed 1 night in Jan 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

完全無人サービス&ベッドはプライベート！

無人チェックインで帰るまでどなたにも会わずにチェックアウトw 。 ファミリールームを利用しましたが、室内は面白いレイアウトで家族でもベッドはプライベート感があり、就寝時はとてもくつろげました。 コンビニやレストランも徒歩圏内にあり、有料ですが、屋根付きの駐車場も近く降雪時には便利でした。
Stayed 2 nights in Jan 2022

8/10 Good

Vega

Liked: Staff & service, amenities, property conditions & facilities
The Place is nice and very comfortable
Stayed 1 night in Dec 2021

6/10 Okay

Natsuki

綺麗でした。

駅からも近くて隣にコンビニがあって便利でした。 ただチェックイン/アウトが機械でのセルフだったので待つのに時間がかかりました。
Stayed 1 night in Dec 2021

4/10 Poor

Keiichi

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
スタッフがいないので、チェックインは機械に自分で入力します。それが1台しかないので渋滞。で、前の前の人が手こずっていて、10分近くかか っていました。（自分も5〜6分くらい） もしかしてチェックアウトも・・・？　 部屋はきれいです。
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

施設面の気になる点

概ねよく、快適でしたが、一点だけ。 電力の安定性が乏しいのか、夜エアコンをつけていると、室内灯がチカチカ点滅するのが、気になりました。
Stayed 4 nights in Oct 2021

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

若い団体向けです

古い一棟ビルを改装して簡易ホテルにしている為、ユニットバスなどの設備は新しいが、壁が非常に薄く、隣の部屋の箸の置く音からくしゃみまでハッキリ聞こえます。部屋も狭く電話が無いので、フロントに苦情を入れる事もできません。 また、無料のwifiはほぼ繋がりません。 立地は悪くないので、若い方でお値段優先の方向けです。仕事を兼ねて滞在する方には不向きです。
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

綺麗なホテル

チェックインが機械で簡単にできました。部屋はとても綺麗で、コンセントが枕元にあって便利でした。 ただ、ホテルの外のカラオケの音がかなり聞こえてきて、不満でした。これに関しては、ホテルが悪いわけではありませんが、ホテルとして苦情を入れた方が良いレベルです。かなりうるさかったです。
Stayed 1 night in Sep 2021

6/10 Okay

RIKO

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
▼良い点 ・金額コスパで駅や運河までも徒歩で10分内にある ・無料で本格的なエスプレッソマシーンがある ・C/I C/O時にマシーンで全て出来る ・無料で加湿器使える ▼悪い点 ・駐車場の案内が事前に欲しかった ・お風呂場に髪の毛が落ちていた ・無料の加湿器が掃除されておらず不衛生
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness

清潔感がある宿

ホテル施設があたらしく清潔感がありました。 部屋のレイアウトがまちまちで、湯船ありなし や玄関がやたらと長いところなど使いづらい感じと 壁が薄目で隣の音が少々聞こえる点が難点です。
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
駐車場はないのでパーキングに停めました。無人機械でのチェックインです。ホテル側に名字を間違えて登録されていたため何度も入力してもエラーとなり、苦労しました。室内は清潔でとても狭いものの二段ベットが個室風でテレビ、電源が各所にあり、大変便利でした。
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
自動チェックイン等良かった。 電動自転車の性能が上がると尚良い。
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感があり、付属品も充実していてとても気持ちよく過ごせました。
Stayed 1 night in Aug 2021