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Free WiFi
Free WiFi
Free WiFi
Free WiFi

Overview of fami THE GREEN OTARU


2.5 out of 5

3.7/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
047-0032, Hokkaido, Otaru, 1-4-11 Inaho

Explore the area

  • Popular LocationSakaimachi Street3 min walk
  • Popular LocationOtaru Canal6 min walk
  • Popular LocationOtaru City General Museum Ungakan10 min walk
  • AirportSapporo (OKD-Okadama)33 min drive

Choose dates to view prices

About this area


Located in Otaru, fami THE GREEN OTARU is in the city center. Temiya Cave and Otaru Kihinkan are local landmarks, and the area's natural beauty can be seen at Niseko-Shakotan-Otarukaigan Quasi-National Park and Ironaifuto Park. Otaru Aquarium and Otaru Music Box Museum are also worth visiting.

What's nearby

  • Sakaimachi Street - 3 min walk
  • Otaru City Art Museum - 4 min walk
  • Otaru Canal - 6 min walk
  • Otaru City General Museum Ungakan - 10 min walk
  • Suitengu - 11 min walk

Getting around

  • Hoshimi Station - 18 min drive
  • New Chitose Airport (CTS) - 67 min drive

About this property


Hotel in Otaru, walk to Otaru Canal
Along with a microwave in a common area, this smoke-free hotel has laundry facilities and express check-in. WiFi in public areas is free. All 33 rooms offer free WiFi, electric kettles, and flat-screen TVs with satellite channels. Guests will also find hair dryers and free toiletries. Housekeeping is available once per stay.
Fami THE GREEN OTARU offers 33 accommodations with slippers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided once per stay.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities
  • Mini-fridge


  • Elevator

Guest services

  • Front desk (limited hours)
  • Housekeeping (once per stay)
  • Laundry facilities

Languages spoken

  • Japanese


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)


  • Shared microwave
  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)


  • Electronic bidet
  • Free toiletries
  • Hair dryer


  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge


  • Slippers

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Check-in from 3:00 PM - 10:00 PM
Late check-in fee: JPY 500 for check-in between 10:00 AM and noon
Express check-in
Minimum check-in age - 18


Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-in fee: JPY 500 for check-in between 10:00 AM and noon

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

fami THE GREEN OTARU Hotel Otaru

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 4 out of 15 reviews
5 - Excellent 27%
Rating 4 - Good. 4 out of 15 reviews
4 - Good 27%
Rating 3 - Okay. 6 out of 15 reviews
3 - Okay 40%
Rating 2 - Poor. 1 out of 15 reviews
2 - Poor 7%
Rating 1 - Terrible. 0 out of 15 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Place
Can’t recommend this place highly enough! The highlight was the free electric bikes in the room. We enjoyed cycling around Otaru and down the canal with ease. The staff was super friendly and the bakery is delicious. The salt bread and garlic croutons are to die for.
Stayed 1 night in Aug 2021

2/5 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
スタッフがいないので、チェックインは機械に自分で入力します。それが1台しかないので渋滞。で、前の前の人が手こずっていて、10分近くかか っていました。(自分も5〜6分くらい) もしかしてチェックアウトも・・・?  部屋はきれいです。
Stayed 1 night in Nov 2021

3/5 Okay

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
▼良い点 ・金額コスパで駅や運河までも徒歩で10分内にある ・無料で本格的なエスプレッソマシーンがある ・C/I C/O時にマシーンで全て出来る ・無料で加湿器使える ▼悪い点 ・駐車場の案内が事前に欲しかった ・お風呂場に髪の毛が落ちていた ・無料の加湿器が掃除されておらず不衛生
Stayed 1 night in Sep 2021

3/5 Okay

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
自動チェックイン等良かった。 電動自転車の性能が上がると尚良い。
Stayed 1 night in Aug 2021