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Carillon Plaza Hotel

3.0 star property
This São Paulo hotel brings together art and shopping in one convenient location, with a gallery and mall right on the property for creative inspiration

Choose dates to view prices

Located in the heart of São Paulo, Carillon Plaza Hotel offers a vibrant atmosphere. Guests can explore the on-site art gallery, browse the shopping mall without leaving the property, and enjoy practical touches like in-room WiFi and luggage storage for a seamless stay.

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Studio

Standard Studio | Minibar, in-room safe, soundproofing, free WiFi

Standard Studio

Highlights

Soundproofed
Air conditioning
Kitchen
TV
Private bathroom
Microwave
Stovetop
Cookware/dishes/utensils
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Sofa Bed

View all photos for Executive Studio Suite

Executive Studio Suite | Minibar, in-room safe, soundproofing, free WiFi

Executive Studio Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
TV
Private bathroom
Minibar
Cookware/dishes/utensils
Desk
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, soundproofing, free WiFi

Superior Room

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Minibar
Cookware/dishes/utensils
Desk
In-room safe
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, soundproofing, free WiFi

Standard Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
TV
Private bathroom
Minibar
Cookware/dishes/utensils
In-room safe
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Studio, Accessible

Standard Studio, Accessible | Minibar, in-room safe, soundproofing, free WiFi

Standard Studio, Accessible

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Minibar
Cookware/dishes/utensils
In-room safe
Desk
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
01415-000, SP, São Paulo, R. Bela Cintra, 652, Consolação

What's nearby

  • Rua Augusta - 3 min walk - 0.3 km
  • Paulista Avenue - 6 min walk - 0.6 km
  • Frei Caneca Shopping and Convention Center - 8 min walk - 0.7 km
  • Hospital Sírio-Libanês - 10 min walk - 0.8 km
  • Pacaembu Stadium - 13 min walk - 1.1 km

Getting around

  • Sao Paulo Julio Prestes Station - 5 min drive
  • Paulista Station - 6 min walk
  • São Paulo/Guarulhos Intl. Airport - 41 min drive

Restaurants

  • ‪Pop Vegan Food - ‬1 min walk
  • ‪Mestiço - ‬1 min walk
  • ‪La Tartine Bistrot - ‬1 min walk
  • ‪Sujinho Fastburger - ‬2 min walk
  • ‪Bella Sauipe - ‬1 min walk

About this property

Carillon Plaza Hotel

Hotel near Paulista Avenue
Close to Oscar Freire Street, Carillon Plaza Hotel provides amenities like an art gallery on site and a shopping mall on site. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A front-desk safe, an elevator, and a 24-hour front desk
  • Smoke-free premises and luggage storage
Room features
All guestrooms at Carillon Plaza Hotel feature thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries
  • Cookware/dishes/utensils and daily housekeeping

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (30 inches high)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 14-inch TV

Food and drink

  • Cookware, dishware, and utensils
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Parking height restrictions apply

Property is also known as

Carillon Plaza
Carillon Plaza Hotel
Carillon Plaza Hotel Sao Paulo
Carillon Plaza Sao Paulo
Carillon Plaza Hotel Sao Paulo, Brazil
Carillon Plaza Hotel Hotel
Carillon Plaza Hotel São Paulo
Carillon Plaza Hotel Hotel São Paulo

Frequently asked questions

Is Carillon Plaza Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Carillon Plaza Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Carillon Plaza Hotel?

Check-out is at noon.

Where is Carillon Plaza Hotel located?

Located in Consolação, this hotel is within a 10-minute walk of Rua Augusta and Paulista Avenue. Allianz Parque and Ibirapuera Park are also within 3 mi (5 km). Paulista Station is 6 minutes by foot and Consolacao Station is 11 minutes.

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Reviews

Carillon Plaza Hotel Reviews

6.6

7.2

Cleanliness

8.2

Location

7.4

Staff & service

6.8

Eco-friendliness

5.8

Property conditions & facilities
Rating 10 - Excellent. 64 out of 327 reviews
Rating 8 - Good. 87 out of 327 reviews
Rating 6 - Okay. 86 out of 327 reviews
Rating 4 - Poor. 48 out of 327 reviews
Rating 2 - Terrible. 42 out of 327 reviews

Reviews

8/10 Good

Jéssica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Apr 2025

2/10 Terrible

ALDEMIR

Disliked: Property conditions & facilities, room comfort

Old , very old building

Travel back in time , 40 years Horrible and should be completely gutted See pictures and judge yourself
Stayed 2 nights in Mar 2023

6/10 Okay

Carlos Artur

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
O que ainda salva o hotel é o atendimento. Os funcionários da recepção e cozinha são gentis e prestativos. Já a privacidade da área de banho no banheiro, em relação aos imóveis próximos é nula e não tem como evitar ser visto ao tomar banho. Além disso, o banheiro não tem área de banho separada, ao tomar banho alaga todo e não tem como evitar.
Stayed 1 night in Sep 2025

8/10 Good

Lilian Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Hotel atendeu as expectativas. Só a garagem é de dificil acesso.
Stayed 1 night in Aug 2025

10/10 Excellent

Luis Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Bom apartamento, bom custo benefício e cumpre o que promete. Muito bom atendimento.
Stayed 3 nights in Aug 2025

6/10 Okay

Rafael

Liked: Cleanliness, staff & service

Realmente razoável.

Esse hotel tem pontos bons e ruins, entendo que é uma questão de gerenciamento, esse hotel tem tudo para ser um ótimo hotel mas não consegue. Portos ruins: Chuveiro com pouca água, TV não funciona direito, café da manhã somente o necessário e não aceitam parcelamento, TV somente a vista. Pontos positivos, bem localizado e no geral limpo e funcionário educados. Foi frustrante, como imaginei, é uma questão de um bom gerenciamento.
Stayed 3 nights in Aug 2025

6/10 Okay

Angela Maria

Liked: Cleanliness, staff & service

Hotel razoável, boa localização.

O prédio é antigo; o quarto muito simples; banheiro reformado, porém simples. Café da manhã ruim, boas opções de pães e frutas, mas os bolos ruins e o café razoável. A localização é muito boa
Stayed 1 night in Jul 2025

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A localização é excelente! Bom custo-benefício, considerando a região!
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma experiência a não ser repetida..

Local barulhento, higiene precária do local, elevador de segurança questionável (inclusive com necessidade de subir as malas pela escada até o saguão)
Stayed 1 night in Jul 2025

8/10 Good

Cristiane

Liked: Cleanliness, staff & service

Experiência agradável

Os funcionários foram muito atenciosos tanto no turno da manhã quanto da noite. O café da manhã farto. A minha experiência foi agradável.
Stayed 2 nights in Jun 2025

2/10 Terrible

Edilson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pior estadia em SP

Me hospedei neste hotel pela terceira vez e essa, de longe, foi a pior estada nesta cidade e nesta acomodação. Quartos com cheiro de cigarro, cortinas sem limpeza, banheiro sem manutenção, chuveiro em estado de calamidade e café da manhã tenebroso. O único ponto positivo é a localização, sem isso, este hotel poderia vir abaixo.
Stayed 5 nights in Jun 2025

8/10 Good

Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo beneficio. Tem café da manha e estacionamento. Boa localização.
Stayed 15 nights in May 2025

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Fiquei no terceiro andar, acima da cozinha, onde a barulheira começa às 5 da manhã. No chuveiro, precisa correr atras dos pingos. Banheiro sem toalheiro, janela nao fecha e a temperatura só caía. Travesseiros duros. Me deu impressão de decadência.
Stayed 2 nights in May 2025

6/10 Okay

FERNANDO

Disliked: Property conditions & facilities, room comfort
Localização boa, equipamento simples,mas limpo, estadia rapida, para connhecer.
Stayed 1 night in May 2025

6/10 Okay

Anderson

Liked: Cleanliness, staff & service
Localização excelente, atendimento excelente, apenas ressalva sobre quarto onde precisa de uma reforma...
Stayed 3 nights in Apr 2025

8/10 Good

GILNISON

Liked: Cleanliness, staff & service

Café da manhã muito simples

Quero agradecer imensamente ao recepcionista Raí, que se apresentou uma pessoa fora da média, o cara é sensacional, atendimento extraordinário. Gratidão 🙏 Hotel precisa melhorar o café da manhã e serviços.
Stayed 1 night in Apr 2025

10/10 Excellent

Maria T A

Liked: Cleanliness, staff & service

Hotel precisa melhorar o café da manhã e serviços

Quero agradecer imensamente ao recepcionista Raí, que se apresentou uma pessoa fora da média, o cara é sensacional, atendimento extraordinário. Gratidão 🙏 Hotel precisa melhorar o café da manhã e serviços.
Stayed 2 nights in Apr 2025

8/10 Good

Marco

Liked: Cleanliness, staff & service, room comfort
O quarto em que eu estive precisa de uma boa reforma. Troca de ar condicionado por um mais moderno.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã parecia tortas e opções eram do dia anterior... peguei gosto estranho . Quarto fiquei apenas descansar ficava dia todo fora . Fico apenas pela Localização
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Hotel antigo com boa localização, contudo necessita de reformas. Elevador com solavancos. No quarto, o ar condicionado é do modelo janela, extremamente barulhento. Armário somente com prateleira, sem portas e sem cabides. Tem uma cômoda, todavia, com as gavetas empoeiradas. Banheiro com cheiro de esgoto, torneiras que ficam gotejando (precisa fechar as torneiras da pia e do chuveiro com muita força para não ficar vazando água). A janela do banheiro não fornece privacidade. Enxoval de banho e da cama com aspecto desgastado. A coberta não é ensacada, estando empoeirada.
Stayed 3 nights in Nov 2024

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bem localizado

O hotel é antigo mas muito limpinho e organizado, mas definitivamente o ponto alto dele é a localização.
Stayed 3 nights in Nov 2024

10/10 Excellent

NYRLENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei, dormi muito confortável, o quarto em que fiquei era silencioso, nos corredores tinham carpetes, isso ajuda muito com os ruídos. Funcionários educados. O café da manhã foi simples, mas muito gostoso. Ainda ganhei um upgrade de quarto, gostei demais.
Stayed 1 night in Oct 2024

8/10 Good

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa a estadia
Stayed 8 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Estada a negócios

Cumpre o que promete, nada demais. Recepção atenciosa. Área do café não tem climatização então achei quente. Cama com colchão mole.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiquei dois dias e foi boa estadia.
Stayed 2 nights in Sep 2024