I cannot say enough about how amazing this property is. From the pre-arrival communication, to the divine restaurants, to the large and well appointed pools, to the convenient location, everything was so well done!
Upon arrival, we were welcomed and our bags were whisked away while we were brought on a tour of the property. We were shown all of the amenities and the gorgeous grounds and then taken to our room where we were given the tour of our 2 bedroom villa.
The room was gorgeous. The beds and pillows were extremely comfortable and they even offered a pillow menu so if you needed a different type of pillow, you could simply order it and have it brought to the room.
The front desk staff arranged a sunset cruise for us after providing several different options. They also coordinated with our next hotel at the end of our stay to ensure our luggage was brought to the next location for us. It was simply a next-level customer experience. We felt appreciated and cared for throughout our stay. It was wonderful!