Santana Vacations from ￥257,441

Great location and super friendly staff. We got the apartment room and it was very spacious and well stocked. Great breakfast as well

As mentioned tovthe staff, ooms seem to be missing a light or two; they seem dark. I was told that was done by the designer. Seems odd especially with purplish colors on the wall. Also, the doors to the room close very slowly. Sunce my flight was later in the day, I did like that i could use the amenities and parking after my check out. Finally, i forgot to take a picture / mention to the staff, but there is some wall covering missing on the upper part of the wall in the bathroom. You can see the electrical when laying in the bed.

The property was clean, convenient location walkable to funchal main areas, view from room was 6* if you want an ocean view you wont beat it. Bed was comfortable and housekeeping were great. Cons: it is very plain and sterile. There is not personality or atmosphere. It does not feel like 5*Luxury, other than view I would rate it more of a 2.5 star. The food was okay, buffet didnt really have much change so it became very repetitive after a while and we ended up spending money to eat out. The grill restaurant was awesome.

An amazing stay and lovely staff would come again

Great stay right downtown. This hotel did a great job acknowledging a special stay and making us feel welcome. Location could not be better for walking to most anything downtown, rooms and products nice, and breakfast was exceptional. Cons- parking is so confusing. They have no parking at hotel or really nearby with no directions before checking in to get to parking garages. Closest was 10 minute walk in mall parking garage. Hotel is surrounded by one ways and blocked off streets that make it even harder. Also rooms on the backside (away from water) have zero views. Looking right into a gross building covered in pigeon poop. The alley below start moving and shaking at about 6:30am and can be heard very loud in room, even on 3rd floor.