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"Overall I agree with other reviews, even the negative ones. We stayed during the low season, so I don’t know what it’s like when the occupancy is 50% and more. We loved how private it felt, and staff were very accommodating and put a lot of care to make us feel very special. Top 3 highlights are amazing view of volcano, staff and thermal pool/swim up bar & jacuzzi. Negatives are like others said, there’s a very busy road just beyond the property, so if you wake up early and hang out on the balcony, all you hear is a traffic noise from there unfortunately. But the volcano view is amazing, so I guess you just have to tune it out. Robes and pool towels need some updating - robe was very worn out and fraying at many parts. Pool towels aren’t as comfy as room towels, which is somewhat expected, but they can definitely improve on making them smell better. Also, maybe because it is low season, I was woken up by cranking noise one morning, most likely doing some renovations in other rooms. I understand it’s the perfect time to do it, but maybe not at 6am. I loved how the jacuzzi areas were set up, but only 1 out of 4 was warm enough for me to sit in - maybe because not enough guests were there to keep all 4 nice and hot, but I wish they let us know about it. You might think I have lots to complain about, but I think they are more about being there in low season. I would still give them 4-5 stars for their excellent services - they went above and beyond, and I would love to go back."

"Highly recommend"

"Extremely clean and eco friendly. Rooms were clean and comfortable. Staff were courteous and helpful "

"This charming family-run property was truly the highlight of our trip! Each day began with a delicious full breakfast and ended with a relaxing soak in the hot springs. Wandering the grounds, we enjoyed visiting the farm animals and spotting native wildlife in their element. It was a peaceful farm oasis, just minutes from all the excitement that La Fortuna has to offer - absolutely unforgettable. "

"Amazing hotel with Arenal Volcano views. It's a very big resort and our rooms was very far away but the resort offers transportation to and from our room. The room was big and spacious. Food was great at the restaurant, at the bar and also for breakfast. Thermal pools were amazing and relaxing. The only issue we had was that they don't offer transportation to the volcano viewpoint or to the lake. So we walked up, 2 miles uphill to the viewpoint, and let me tell you that my chest started to hurt and I got really scarred. I do not recommend this hike. We paid good money for this resort and this should be included. Aside from this upsetting issue everything else was great. "

"Great family experience! "

"We enjoyed this resort due to the beautiful surroundings, safe accommodations, very friendly staff, unique, breakfast options, hot springs, nature, and views."

"Picture and video doesn't show the beauty of this place and most of all it's people. Everything was amazing,will go back for sure."

"This place is an absolute dream. The people are so kind, the views are beautiful, and the food is excellent. "