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"On the day that I checked-in, there were no towels in my room…not even a tiny piece. The housekeeping department told me that their towel supplier came in late. Several hours later, a housekeeper knocked on my door and provided me one piece of bath towel and a robe. I tried to understand the situation at first. However, on my 3rd day when I asked that my room be cleaned, they never replaced that one piece of bath towel and robe that I’ve been using since I checked-in. And so I had to re-use these things since no one was answering the housekeeping department phone when I kept calling, hoping to get an explanation as to why they still don’t provide enough towels, three days after. For this second blunder, I thought it is no longer acceptable. If a hotel cannot provide the most basic things, then why does it still operate ?"

"Staff are very helpful. What made me so happy is that they allow my luggage to be left in there, to store, for 10 days before my return from Japan."

"Clesn room, walkable to Terminal 3, great customer service by staff, good convenient airport transfer. Hot Food section at buffet breakfast was not hot or properly heated at all even arriving at 6:00 am. Otherwise everything was great!"

"Great roof top bar and pool. Very friendly staff, great water pressure in the shower. "

"We arrived tired after our long long flight. Kali quickly checked us in and even gave us an upgrade. The room was excellent. We ordered food and it was first class. The entire experience was just what we needed. First class!"

"Excellent staff help at front door and lobby. Room was compact but complete and excellent in every way. Perfect for staying overnight before early flight out of Terminal 3. We stay at the Savoy every time."

"Everything was excellent. Great interaction with all of the staff"

"The hotel was wery clean and staff was awesome. Breakfast was great "

"Close to shopping malls and excellent buffet."