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The staff was friendly. Problem is there were so few the service was slow. Their app to make reservations was confusing. Their shuttle system between their locations was useless. To get on shuttle you had to make a reservation and when we tried the next ride was in 4 hours. Basically you have to use taxis. The worst was dealing with their timeshare people. They were incredibly pushy, dishonest and almost threatening. I'd stay away from this place.

You get a beautiful view from almost all locations. The staff were super friendly and accommodating. I didn't eat at all of the restaurants but the pizza at Il Forno was good. As were the drinks! I would have liked to see a few Mexican options on the menu, but, I could have ventured around the property to a different restaurant if it was really an issue. It was low season, but they seemed fully staffed and everything was open. The only comment I have is that I waited over an hour for help with my luggage on check out, despite making several calls. I had given myself plenty of time for the airport, but that could have been an issue for someone on a tighter schedule.

The best all inclusive resort for families. Modern and clean property, extremely nice and friendly stuff, and amazing food

This resort is amazing that celebrates the beauty of Mexico. The hospitality is 5 stars and an amazing ocean views from every restaurant. I

I had to wait 3 hours at check-in. The air conditioner sometimes turns off.